- Italia, Femmina, 25-30
- Nomade principiante
- 2 Recensioni
This ostel is the worst hostel I have been in. When me and my friend arrived in the ostel ,after a couple of hour waiting for the room cleansing , we found a mouldy pillow... I don't joke...we told to the guy at reception, but he just answer to be relax that the room was already cleaned.. The conditioned air was every day too high. The cleannes in the bathroom was bad. The wifi doesn't work good. Sorry but I won't suggest this hostel at anyone.
Sorry you didn't enjoy your stay at Bambu. I see looking at your records you arrived prior to our advertised check in time of 1pm and therefore had to wait for your room to be cleaned before you could check in. I am aware that the cushion on your couch was unacceptable and needed cleaning, which we did this immediately and for this we apologise. The pillows on your bed were brand new and had pillow protectors on and therefore we can assure you they were clean. Our bathrooms are cleaned everyday at 6am and inspected at 3pm. We can see while you was checked into our private room you extended for extra days and we was therefore under the impression you enjoyed your stay. we are sad to hear this is not the case.
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