Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
We charge the following cancellation fees:
20% when cancelling 30 days before arrival
50% when cancelling 10 days before arrival
100% when cancelling on arrival day
For No Show - we charge 100% of the total balance due
Reduction / modification of numbers of person must be done at least 2 weeks before the arrival. If not, actual size of the group will be charge.
Additional Terms and Conditions
Please let us know the exact time of arrival.
Special condition for the group:
1. 6 people and above will considered already as a group.
2. We can only accept 30 person max ( group bookings ).
3. 2 days minimum for group bookings. If the group booking is only 1 night, the hostel will automatically cancel the reservation without further noticed.
4. We only accept guests / Groups between the ages of 18 and 60. People aged 16 and under cannot stay with us. Guests aged 17 must be accompanied by another guest aged 18 or older and have written permission from a parent or legal guardian.
5. For group bookings, hostel have the right to modify the price and types of Room if needed even though they have reserved already.
6. We do have an annex building if necessary to divide the groups.
7. Clients / Groups should pay the total price of the 1st night of stay and it is NON REFUNDABLE ( clients / groups should contact us for the credit card details). If the credit card is not working or clients fail to send the credit card details, we have the right to cancel the reservation without further notice.
8. Clients / Groups should send us an email to confirm the reservations.
9. All of our condition above, the hostel have the right to cancel the reservation if not comply the required condition.
The following group types are <em>not</em> accepted by this hostel: <strong>Stag/Hen/Bachelor Party</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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