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Recensioni: Anonimo

Posizione Germania, Sesso Femmina, Età 20

  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
4.9
30 lug 2017

It's def the worst WR rover of all, bc of various things: The showers were warm but not real hot. Shared bathrooms were dirty, had broken doors or no toiletpaper. They had lights and sockets on every bed but mainly they didn't work The security guy rarely checked wristbands/many thieves The worst was staff. Rollin their eyes when you ask to open storage, bar staff ignoring you or not knowing how to do drinks. My Brasilien friend tried to order in Spanish, the bartender couldn't take the order

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Dear, Thank you for your review. We appreciate all customer feedback. We are extremely sorry you found this to be your worst Wild Rover Hostel experience and wish to use this opportunity to respond to your comments. Unfortunately during your stay Cusco, the entire city, experienced a water shortage which also affected our temperature settings, despite us having water tanks available onsite for emergencies as such. We can appreciate the discomfort this caused and at this stage we can only apologise again. Regarding our cleanliness, we have a strict cleaning schedule where all bathrooms are cleaned every 30 minutes. We are often told the opposite, in that our bathrooms are extremely clean with great facilities. Again, we are sorry to read your electrical outlet and light failed to function. We do wish you had brought this to our attention during your stay, so we could have reviewed the fault immediately and provided you with an alternative bed, if necessary. We do actually have a new process in place, where all beds are reviewed regularly, to avoid such problems. All of our receptionists are well trained on how to provide the best customer service to our guests and it is often reviews state our front desk is outstanding. With this being said, should you know the name of the receptionist whom served you we can look into this further. Please feel free to send us a direct email with these details. Lastly, alongside our Peruvian bar staff we also recruit volunteers from all around the world as we find this compliments our ethos and services. Unfortunately, not all of our volunteer bar staff are able to speak Spanish. With this being said, a Spanish speaking member of staff (Peruvian) is always available behind the bar. Our drinks menu offers the most popular drinks, which in you opinion may seem simple, and we can appreciate that. Thank you once again for your review. We hope you can appreciate our reply and we wish you all the best wth your future travels. Best wishes, Wild Rover Team

    • 6.0Rapporto qualità-prezzo
    • 6.0Sicurezza
    • 4.0Posizione
    • 4.0Servizi
    • 2.0Personale
    • 8.0Atmosfera
    • 4.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
10.0
21 lug 2017

I had a great time in WR Arequipa and extended my stay various times. The showers are hot and clean, beds are really comfy and the dorms have lockers/sockets/etc. I never had a problem sleeping there, but also the parties were a lot of fun and the bar staff worked brilliantly! Overall the staff was excellent and helpful! I would definitely stay again

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Dear, Thank you for choosing Wild Rover Arequipa and giving us such a great review and fantastic ratings! We are thrilled to read you extended your stay several times and really enjoyed your Wild Rover experience, finding great comfort in our services, facilities, staff teams and social environment. Life at the Wild Rover Hostels is always a celebration! Thank you once again for your review and if you are still travelling S.A, don't forget we have a Wild Rover in Cusco which is actually our impressive new build and a Wild Rover La Paz also perfectly located in the city centre. Come and say hello! Best wishes, Wild Rover Team

    • 10.0Rapporto qualità-prezzo
    • 10.0Sicurezza
    • 10.0Posizione
    • 10.0Servizi
    • 10.0Personale
    • 10.0Atmosfera
    • 10.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
KulturBerlin Sucre, Sucre, Bolivia
8.0
21 giu 2017

It's a beautiful building, perfect location with spacious Dorms and big, comfy beds. Breakfast was great. Unfortunately more or less everyone could have walked in (bc of the restaurant) and into the dorms without noticing. Except for once nobody ever checked for the bracelet. In the whole 8 bed room, only 1 electric outlet. Wifi was more than poor. The only helpful and friendly receptionist was the one woman (others didn't even reply 'hola') Food in the restaurant was rather poor, zero service

    • 10.0Rapporto qualità-prezzo
    • 6.0Sicurezza
    • 10.0Posizione
    • 6.0Servizi
    • 8.0Personale
    • 6.0Atmosfera
    • 10.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
Hostel Cosmo Elqui Stage, La Serena, Chile
8.0
10 giu 2017

It's a beautiful place, cool design and amazing rooftop. The staff was friendly but some not as good informed as others, the place i was recommended to go (which took 2,5 hrs) was closed. The volunteers were great! The kitchen is big and has plenty of stuff but sadly no oil, sugar, salt for cooking. One of the girls showers were broken, some electrical outlets didn't work. The breakfast was great though, oats, various juices, Joghurt, jams, cheese, real coffee. Itwas a nice stay, but pricey

    • 8.0Rapporto qualità-prezzo
    • 10.0Sicurezza
    • 10.0Posizione
    • 4.0Servizi
    • 6.0Personale
    • 8.0Atmosfera
    • 10.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
Hostel Lao, Mendoza, Argentina
9.7
3 giu 2017

Hostel Lao was much more than I had exspected. All the staff was lovely and helpful, drawing maps, making calls or me etc. Especially Celeste is a wonderful person. The breakfast was the best I had so far, plentiful with a big variety! Everything was really clean and the 4 bed dorm was spacious. They also had a really pretty backyard with hammocks and tables, a patio (excellent for your yoga mat), a nice living room AND a lobby. I will definitely come back. Thanks for everything!

    • 10.0Rapporto qualità-prezzo
    • 8.0Sicurezza
    • 10.0Posizione
    • 10.0Servizi
    • 10.0Personale
    • 10.0Atmosfera
    • 10.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
El Viajero Cartagena Hostel, Cartagena, Colombia
6.9
11 mar 2017

I wanted to treat myself with a bit of a better hostel while in Cartagena. Well viajero is not worth the money. There was no real atmosphere. Only two pots in the whole kitchen. Also basically anybody could have walked in since the door was open during the day.Except for one Greek guy the staff was not helpful at all, when I asked about different activities the answer was just 'we don't book this', they didn't know anything about bus connections and failed to call me a taxi, so I missed my bus

    • 6.0Rapporto qualità-prezzo
    • 4.0Sicurezza
    • 10.0Posizione
    • 6.0Servizi
    • 6.0Personale
    • 6.0Atmosfera
    • 10.0Pulizia
  • Anonimo
  • Germania, Femmina, 18-24
  • Nomade principiante
Arcadia Hostel, Medellin, Colombia
10.0
12 gen 2017

During my time in Medellin, i stayed in Arcadia hostel for a couple of nights. I had an awesome time there! Met so many friendly backpackers, the staff was always helpful with planning our trips and equipped us with local advice. I think it's the best place to chill out and relax from the busy city, even though it's located in Poblado. They have hammocks and cozy seating in the outside area where we enjoyed the atmosphere and the free pancakes. I would definitely stay again.

    • 10.0Rapporto qualità-prezzo
    • 10.0Sicurezza
    • 10.0Posizione
    • 10.0Servizi
    • 10.0Personale
    • 10.0Atmosfera
    • 10.0Pulizia

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