Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

in case of a cancellation/reduction in numbers of your group, we will charge your credit card for the cancelled booking/beds following these criteria:
- cancellation 60 or more days prior to arrival: free of charge
- cancellation between 59 and 35 days prior to arrival: 20% of the original sum to be payed for the cancelled booking/beds
- cancellation between 34 and 21 days prior to arrival: 50% of the original sum to be payed for the cancelled booking/beds
- cancellation between 20 and 10 days prior to arrival: 80% of the original sum to be payed for the cancelled booking/beds
- cancellation 9 or less days prior to arrival: 90% of the original sum to be payed for the cancelled booking

Additional Terms and Conditions

Thank you very much for your booking!
Your rooms will be ready for check-in from 3 p.m. Should you arrive earlier, feel free to ask for our luggage -room! Should you plan to arrive later than 6 p.m. at our hostel, please inform us in advance.
At check-in, we will ask you for your identification-card number, please make sure you have a valid ID with you!
The check-out time on the day of your departure is 11 a.m. Should you plan to leave us later than that, again you may use our luggage-room, of course completely free of charge!

Have a safe journey to Berlin!

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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1/21

Alcatraz Backpacker Hostel

Prenota con piú di 7 giorni di anticipo per utilizzare la cancellazione gratuita.
8.1
  • Posizione Eccellente
  • Staff Meraviglioso
  • Pulizia Eccellente
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Descrizione della struttura

L'ostello Alcatraz offre a suoi ospiti un` atmosfera gentile e accogliente a prezzi modici.
L'ostello Alcatraz si trova nel quartiere alla moda di Berlino Prenzlauer Berg che faceva parte di Berlino Est. Vicino al nostro ostello si trova il muro che separava Berlino est e Berlin Ovest. Adesso solamente il Mauerpark (parco del muro) ricorda questo momento storico. Oggi Prenzlauer Berg è un quartiere pulsante, frequentato dai giovani e dai turisti con tante possibilitá: strutture per il tempo libero, clubs, bar, discoteche, ristoranti e negozi.

Servizi gratuiti all'interno dell'ostello:
ACCESO INTERNET GRATUITO
BIANCHERIA DA LETTO INCLUSA
una reception con lingue internazionali
possibilitá di camere separate per uomini e donne
biblioteca
cucina attrezzata con frigorifero e macchina per il caffe
ogni ospite puo' usufruire del soggiorno con la televisione
informazioni e prenotazioni dei bus nazionali e internazionali

Servizi a pagamento:
Fotocopiatrice
Bibite calde e fredde

We have different dorm rooms, between 4-6 beds in one room and a bigger 8-bed dorm. You will be randomly placed in the 4-6 bed dormitories if you book the 5 bed/s mixed shared. We try to put groups together in one room, but sometimes we can't. Double rooms: always two neighboring doubles share one bathroom +++ We just sell a few beds via hostelbooking engines like this one, if there are no beds available here, it doesn't necessarily mean that we don't have any beds available at the hostel. +++ Payment at the hostel must be made in cash upon arrival. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 7.8

  • Sicurezza 9.2

  • Posizione 8.5

  • Personale 8.5

  • Atmosfera 7.1

  • Pulizia 8.4

  • Servizi 7.5


Ultime recensioni

  • 9.7

    Superbo

    15 dic 2016
    The hostel is really cool , well located and clean. Than the staff is friendly and helpful about everything you could need in Berlin so I really recommend this place !
    Italia, Maschio, 18-24
  • 9.1

    Superbo

    16 set 2016
    Our stay in the Hostel was great! We loved the atmosphere and the staff was always kind and helpful. We surely recommend it!
    Italia, Gruppo di sole donne, 18-24
  • 3.7

    Valutazione

    28 apr 2017
    pessima esperienza, buona solo la posizione. Le foto non assomigliano alla realtà, ostello vecchio e molto sporco, sopratutto le camere.
    Italia, Maschio, 25-30
  • 2.0

    Valutazione

    20 lug 2018
    Premettendo che l’errore commesso nella prenotazione sia stato mio, ho trovato assurdo il comportamento del personale dell’ostello. Avevo prenotato una camera per tre giorni e ho sbagliato le date, prenotandola per luglio invece che per agosto. Nel momento in cui non mi sono presentata, nonostante avessi fornito email e numero di telefono all’ostello, non sono stata contattata in nessun modo per essere informata del mio errore e mi è stato addebitato l’intero costo della prenotazione.
    Italia, Femmina, 18-24
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Servizi

Gratis
  • Accesso a Internet gratuito
  • Mappe di citta'gratuite
  • WiFi gratis
Generale
  • Adattatori
  • Armadietti a chiave
  • Asciugacapelli
  • Asciugamani non inclusi
  • Biancheria non inclusa
  • Cassetta di sicurezza
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Freezer
  • Lampada da lettura
  • Parcheggio biciclette
  • Sala metting
  • Scambio di libri
  • Schede telefoniche
  • Si affittano asciugacapelli
  • spazi comuni a disposizione
  • Terrazza fuori
Servizi
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Laundry Facilities
  • Noleggio Biciclette
  • Servizio di pulizia
  • Servizio fax
  • Servizio Postale
  • Tardo check-out
  • Tours/Travel desk
Alimenti e bevande
  • Bollitore per tè/caffè
Intrattenimento
  • DVD's
  • Giochi da tavolo
  • Salagiochi
  • WiFi


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