Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


31 días o más antes de la llegada: sin gastos
30-21 días antes de la llegada: 20% del total de lo cancelado
20-15 días antes de la llegada: 30 % del total de lo cancelado
14-8 días antes de la llegada: 50% del total de lo cancelado
7 o menos días antes de la llegada: 100% del total de lo cancelado

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 3 giorni di anticipo per utilizzare la cancellazione gratuita.

Molto bene

570 Commenti
  • Posizione Eccellente
  • Staff Meraviglioso
  • Pulizia Buona
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Descrizione della struttura

Welcome to Arc House Madrid, the most central hostel in Spain, yes, you heard correctly, FROM ALL SPAIN. We are located less than a minute walk from the emblematic Puerta del Sol, meeting place for travelers and especially meeting point for activities of all kinds, free guided tours, tour buses, and everything at your fingertips ! We are proud to be the most central hostel in all of Spain and we want to share it with you.
Cancellation policy: 72h before arrival.

Check in from 14:00 to 23:00
Check out from 00:00 to 11:00

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.


The reception is open until 23hrs
No curfew.
This property might pre-authorize your credit card.
All our guests must be older than 18 years old Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 7.6

  • Sicurezza 7.5

  • Posizione 8.8

  • Personale 8.0

  • Atmosfera 7.1

  • Pulizia 6.8

  • Servizi 6.6

Ultime recensioni

  • 10.0


    20 ott 2019
    Super Centrale, molto comodo, pulito, possibilmente l’ostello perfetto.
    Italia, Maschio, 41+
  • 10.0


    19 feb 2019
    Hostel pulito, personale grntile e ubicazione perfetta!
    Italia, Maschio, 18-24
  • 9.4


    24 lug 2020
    Esperienza positiva. Ostello centralissimo, semplice, ma fornito di tutto il necessario per un soggiorno di alcuni giorni. Personale molto disponibile.
    Italia, Femmina, 41+
  • 8.9


    18 ago 2021
    The hostel is located super near to plaza del Sol, in a street full of bars and restaurants. The staff is really kind and available for every question. The bathroom are pretty small an narrow, and this is the only lack. Rooms are clean and beds comfortable.
    Italia, Femmina, 25-30
  • 6.9


    05 set 2021
    Ask the receptionist to tell you exactly how to access in the hostel during the night. I had a problem with that, and I couldn't sleep in my room. Fortunately I had a friend with me who could host me in his house. His boss was angry with him when I told him but he did not say sorry and not even return me some money. They are all friendly and nicely helping in organizing trip issues but I would say not really professional in this case. Maybe just a case since I was just one day.
    Italia, Femmina, 25-30
  • 4.9


    28 nov 2021
    Se dovete proprio andare in queso hostel prendete camera privata con bagno privato perché il bagno condiviso era spochissimo e le camere condivise sono molto piccole
    Italia, Femmina, 25-30
  • 4.6


    24 lug 2021
    Several times there was no toilet paper in any of the bathrooms for more hours. Bathrooms and toilets were not clean in general. One of the receptionist guys was very helpful and friendly but the other although you pay 2 euros to keep your package there in a closed room after check-out, he does not offer to take it there, but would leave it with all your valuables in your backpack in the corridor.
    Ungheria, Femmina, 31-40
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  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Adattatori
  • Aria condizionata
  • Armadietti a chiave
  • Ascensore
  • Asciugacapelli
  • Cassetta di sicurezza
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Ferro ed asse da stiro
  • Freezer
  • Microonde
  • spazi comuni a disposizione
  • Utensili da cucina
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Reception (orari limitati)
  • Servizio di pulizia
  • Sicurezza 24 ore su 24
  • Tardo check-out