Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

EN CASO DE CANCELACION ESTOS SON LOS GASTOS DE ANULACION

31 días o más antes de la llegada: sin gastos
30-21 días antes de la llegada: 20% del total de lo cancelado
20-15 días antes de la llegada: 30 % del total de lo cancelado
14-8 días antes de la llegada: 50% del total de lo cancelado
7 o menos días antes de la llegada: 100% del total de lo cancelado

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 3 giorni di anticipo per utilizzare la cancellazione gratuita.
7.4

Molto bene

685 Commenti
  • Posizione Perfetta
  • Staff Brillante
  • Pulizia Ottima
Vedi tutte le recensioni

Descrizione della struttura

Welcome to Arc House Madrid, the most central hostel in Spain, yes, you heard correctly, FROM ALL SPAIN. We are located less than a minute walk from the emblematic Puerta del Sol, meeting place for travelers and especially meeting point for activities of all kinds, free guided tours, tour buses, and everything at your fingertips ! We are proud to be the most central hostel in all of Spain and we want to share it with you.
Cancellation policy: 48h before check in day.

Check in from 15:00 to 23:00hrs
10 euros extra for check in after 23:00hrs

Check out from 00:00 to 10:00

This property might pre-authorize your credit card.
Credit card provided must be guest's credit card otherwise the booking won't be valid

Taxes included.

General:

The reception is open until 23:00hrs
No curfew.
This property might pre-authorize your credit card.
All our guests must be older than 18 years old Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 7.0

  • Sicurezza 7.4

  • Posizione 9.3

  • Personale 7.7

  • Atmosfera 6.9

  • Pulizia 7.4

  • Servizi 6.4


Ultime recensioni

  • 9.7

    Superbo

    08 ago 2022
    Ostello molto bello, ristrutturato recentemente e con chiave elettrica nelle camere/all'ingresso. La posizione, se si vuole visitare o far festa è ottima. Ma se vuoi dormire bene la notte meglio scegliere altro, la via è molto rumorosa per via dei numerosi bar.
    Italia, Femmina, 18-24
  • 9.4

    Superbo

    24 lug 2020
    Esperienza positiva. Ostello centralissimo, semplice, ma fornito di tutto il necessario per un soggiorno di alcuni giorni. Personale molto disponibile.
    Italia, Femmina, 41+
  • 9.1

    Superbo

    18 mag 2022
    Ottimo Hostello: pulito, ristrutturato, con buoni servizi. Unica pecca, manca una vera cucina e non include la colazione, Il prezzo è un po alto per quello che offre. LA posizione è la migliore in assoluto. Consigliatissimo.
    Italia, Maschio, 41+
  • 8.9

    Favoloso

    18 ago 2021
    The hostel is located super near to plaza del Sol, in a street full of bars and restaurants. The staff is really kind and available for every question. The bathroom are pretty small an narrow, and this is the only lack. Rooms are clean and beds comfortable.
    Italia, Femmina, 25-30
  • 7.7

    Molto bene

    09 giu 2022
    The thing that I didn’t like the most was that all the rooms could be opened by anyone because there was not a key or a digital key to open it. That’s why I didn’t feel safe to leave all my value things there and I asked some other friends of mine that were staying in another place to take care of them.
    Italia, Femmina, 18-24
  • 7.4

    Molto bene

    26 lug 2022
    Quando siamo arrivate il personale è gentile ma al pagamento ci siamo trovate a dover pagare in contanti (pos non funziona). Nonostante i molti commenti, le porte si possono chiudere e dentro le stanze ci sono gli armadietti ma nella nostra l'aria condizionata non era regolabile( freddissimo) . La cucina non ha pentole e fornelli. Se cerchi un ostello per uscire la sera è in una posizione perfetta ma di notte se vuoi dormire c'è veramente molta confusione.
    Italia, Gruppo di sole donne, 18-24
  • 6.9

    Buono 

    05 set 2021
    Ask the receptionist to tell you exactly how to access in the hostel during the night. I had a problem with that, and I couldn't sleep in my room. Fortunately I had a friend with me who could host me in his house. His boss was angry with him when I told him but he did not say sorry and not even return me some money. They are all friendly and nicely helping in organizing trip issues but I would say not really professional in this case. Maybe just a case since I was just one day.
    Italia, Femmina, 25-30
  • 5.1

    Valutazione

    14 feb 2022
    L’ostello è in una posizione centralissima, ma è frequentato da gente grande (e dalla faccia poco affidabile) che probabilmente vive lì. Le camere non hanno la serratura, né un lettore per tessere: tutti possono accedere quando vogliono. Sono stata in una camera da 8 ragazze ma non mi sono sentita per nulla sicura. Per fortuna era solo una notte, se no avrei scelto altro. Il prezzo è chiaramente più basso della media degli ostelli, ma si può trovare di meglio per pochi euro in più
    Italia, Femmina, 18-24
  • 4.9

    Valutazione

    28 nov 2021
    Se dovete proprio andare in queso hostel prendete camera privata con bagno privato perché il bagno condiviso era spochissimo e le camere condivise sono molto piccole
    Italia, Femmina, 25-30
  • 4.6

    Valutazione

    24 lug 2021
    Several times there was no toilet paper in any of the bathrooms for more hours. Bathrooms and toilets were not clean in general. One of the receptionist guys was very helpful and friendly but the other although you pay 2 euros to keep your package there in a closed room after check-out, he does not offer to take it there, but would leave it with all your valuables in your backpack in the corridor.
    Ungheria, Femmina, 31-40
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Servizi

Gratis
  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
Generale
  • Adattatori
  • Aria condizionata
  • Armadietti a chiave
  • Ascensore
  • Asciugacapelli
  • Cassetta di sicurezza
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Ferro ed asse da stiro
  • Freezer
  • Microonde
  • spazi comuni a disposizione
  • Utensili da cucina
Servizi
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Reception (orari limitati)
  • Servizio di pulizia
  • Sicurezza 24 ore su 24
  • Tardo check-out


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