Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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É necessario accettare i termini e condizioni per confermare la prenotazione.

Astor Kensington

Prenota con piú di 7 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Perfetta
  • Staff Superbo
  • Pulizia Ottima
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Amiamo quest’ostello!

Ha la nostra approvazione in quanto la struttura riceve costantemente recensioni alte dagli ospiti.

Hostelworld dice

Astor Quest é posizionato nell'esclusivo quartiere Bayswater, accanto a Oxford street, Hyde Park e il mercato di Portobello. Gli ospiti di Hostelworld dicono di apprezzare che l'ostello si trova ad una distanza a piedi dalle metro Queensway e Bayswater. I nostri recensori riportano che il personale é disponibile e gentile. 'Sembra che siano una piccola famiglia e questa fa si che gli ospiti si sentano veramente i benvenuti', ha detto uno dei nostri visitatori.
Ci piace che questo ostello ha una ecellente cucina equipaggiata e che serva la migliore colazione di Londra in questa categoria di ostelli.

Descrizione della struttura

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. Visualizza regole della struttura

Verifica disponibilità

Recensioni e punteggi

  • Rapporto qualità-prezzo 8.3

  • Sicurezza 8.8

  • Posizione 9.2

  • Personale 9.1

  • Atmosfera 8.0

  • Pulizia 7.4

  • Servizi 7.7

Ultime recensioni

  • 10.0


    16 ott 2018
    Very nice place and atmosphere, the team was very kind and polite, always ready for any question and suggestions, they have a dashboard with group-activity for the entire week to suggest. Near the tube, lovely neighborhood, very clean place. We stayed in an 8 person mixed room, the only thing I would have liked most was curtains around the bed for more privacy. Would come back 10/10.
    Italia, Coppia, 25-30
  • 9.4


    22 mar 2019
    I really enjoyed the time spent at Astor Kensington. Staff was great,they also printed my flight ticket and allowed me to stay and used the common areas as my flight was later in the night. People I met in my room was nice and friendly. Breakfast was amazing and just for one pound that goes on charity. I strongly reccomend this hostel also for its amazing location.
    Italia, Femmina, 31-40
  • 9.4


    11 gen 2018
    It's been the first time for me to stay in a hostel, and it was very positive! I found a helpful and and amazing staff, they treated me like one of their family! The rooms maybe are a little bit small but comfortable. The hostel is in a good place, near Hyde Park, bus and underground station ( less than 5 min on foot ).
    Italia, Maschio, 25-30
  • 8.9


    04 lug 2018
    Very good place
    Italia, Maschio, 18-24
  • 8.3


    20 ago 2018
    I just spent one night there - can't say a lot about facilities or service, but location and reception staff were amazing!
    Italia, Femmina, 25-30
  • 8.0


    14 dic 2018
    Lovely and vibrant place in a fantastic area of London! Well linked with everything and close to 3 different tube lines (Circle, District and Central). The bed linen and towels were fine, the room and the toilet not very clean but acceptable (shower curtain was smelly and dirty)! Not enough furniture in the room: there were ONLY the beds! Adding some shelves/ a wardrobe would be handy. On overall, we enjoyed our stay!! :)
    Italia, Femmina, 25-30
  • 7.1

    Molto bene

    19 gen 2019
    I stayed just one night in the Astor Hostel. The place was clean and the staff was welcoming. The common areas weren't so cozy and the breakfast could have been better
    Italia, Maschio, 31-40
  • 5.7


    03 mag 2019
    Ho trovato la struttura comoda per gli spostamenti, il personale gentile l’unica pecca, per me fondamentale, è la pulizia! Nella camera dove ci hanno messe le lenzuola erano macchiate, i letti pieni di polvere e non c’era nemmeno la possibilità di aprire la finestra per consentire il cambio d’aria. Fare la doccia in quel bagno, interno alla stanza, è risultato sconveniente dato che allagava il pavimento (non aveva neanche le tende). Lo spazio era un po’ piccolino ma fattibile.
    Italia, Gruppo di sole donne, 18-24
  • 4.9


    15 dic 2017
    The hostel was under renovation, there was cellophane and dust everywhere. One of the toilet was overflowing. Overall the staff was kind but one night AFTER MIDNIGHT a girl of the staff came into our room to change the pillow of another guest (who wasn't there). Our room was very very narrow. Didn't match previous reviews and our expectations.
    Italia, Coppia, 25-30
  • 4.3


    16 feb 2019
    Peggior ostello in cui io sia mai stata. Unico pro: personale gentile e disponibile. MA: non è possibile che ci siano una toilette e una doccia sola per tutto il piano, la cui pulizia era solo passabile in certi momenti e inaccettabile in altri. Mancanza di spazio per cambiarsi o asciugarsi i capelli, un disagio unico. Camera minuscola, niente prese vicino ai letti né spazio per riporre le proprie cose. Solo una ciabatta da 4 ingressi in un angolo (camera da 6). Letto scomodo. Terribile.
    Italia, Femmina, 18-24
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  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Accesso con chiave elettronica
  • Adattatori
  • Armadietti a chiave
  • Cassetta di sicurezza
  • Cucina
  • Doccie calde
  • Lavatrice
  • Si affittano asciugacapelli
  • spazi comuni a disposizione
  • TV via cavo
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Laundry Facilities
  • Reception 24 ore su 24
  • Servizio di pulizia
  • Sicurezza 24 ore su 24
Alimenti e bevande
  • Bollitore per tè/caffè
  • Distributori


  • 2015

    1°, Piccola catena di ostelli

  • 2015

    1°, Premio alla carriera

  • 2010

    3°, catena

Astor Kensington dice

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .