Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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É necessario accettare i termini e condizioni per confermare la prenotazione.

Best Location Hostel

  • Posizione Eccellente
  • Staff Disponibile
  • Pulizia Buona
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Descrizione della struttura

Hands down - best deal in town! Real backpackers hostel with all typical hostel amenities:

Free Wi-Fi in all rooms,
free computer-use,
free lockers,
free maps,
free bed-linen,
free luggage storage,
no curfew.
Best deal in town!

Spittelberg, Museumsquarter Area - parallel to Mariahilferstrasse, Metro Station U3-Neubaugasse. This is the most central located Hostel in close walking distance to about 90% of all main sights: MQ, City Hall, Parliament, Hofburg Palace, Stephonesdom Church, Ring, Music Hall, Concert Hall, Naschmarkt, Historical and Art Museum, international Dance clubs and nightlife and of course the Christmas Market directly on our corner during Winter.

We do not serve breakfast, but there is plenty to choose from within 3 minutes of walk, cheap supermarkets and cheap breakfast options to eat out on the main shopping street. We do not have a kitchen! Please select your arrival time during the booking process. After check-in you will get keys to enter 24 hours but you need to check-in once after that you can come and go anytime. While most hostels have check out until 10 am, we offer a free late check out until 11 am but charges will apply after, you can also store luggage free of charge but must pick up between 2-4 pm!

Best Location Policies & Conditions:

Reservations with invalid, declined or expired credit cards will be cancelled, specially virtual third party credit cards by MB-way or similar, if payment is declined you will be cancelled, no cash payment! You must have sufficient funds on your credit card to cover the remaining balance (not just the deposit) of your booking as we reserve the right to charge the full balance prior to your arrival. No payment, no reservation. It is your obligation to provide a payment, only then it is our obligation to guarantee your booking. All Entrances are Video Monitored and recorded, every guest accepts this Security measure and understands that the footage will automatically delete after 14 days, there are no exceptions and no further permissions to be signed.

LATE CHECK IN ARRIVALS can be arranged by getting in touch with reception, guests must book at least 1 day in advance and send a PASSPORT copy by email on the day of arrival, in order to obtain late check in access code. The credit card on file will be charged for full amount, if charges are declined the booking will be canceled. You will receive an email before the reception closes on the day of your arrival, with instructions on how to enter. Reception may be open longer if many bookings run late. You must understand some basic english in order to follow the email instructions on how to self-check-in.

Cancellations are accepted 72 hours prior to arrival date in written form only (email)
Check in from 14:00 (break between 16:00-18:00)
Check out before 11:00 am. (drop box for keys allows for 24h check out)
Please state your arrival time and notify us if you run late.
Check-ins past 9 pm may be possible thru a key code if payment was cleared.
The earliest you can arrive is 9 am, however check in usually starts at 2 pm. Luggage storage is available free of charge, early check in may be offered upon availability. Payment is by card only. This property might pre-authorize your credit card or fully charge payment for non-refundable bookings.

Citytax not included.
**If you book only 1 night, a surcharge of 1.90 will be added on arrival on top of the final bill**

Breakfast not included. Drunk or druged guests will be declined check-in while still liable for charges.
We have no parking and no space for bicycles, please do not assume that you can leave it at the reception or take a bicycle to the room, it is forbidden by fire department to block walkways anywhere inside the property. Please choose a hostel that can provide that service, we would rather inform you upfront that we cant. Thank you

We do not accept guests younger than 16 years unless traveling with an adult, in which case 14 years minimum are permitted.
Guests above 40 years can not stay with us due to conflict of interests as it is a youth hostel. Bookings that do not meet our regulations are non refundable.

Prepaid Credit cards and debit cards are not valid for key deposit and may require additional deposit of 50 EUR. Key loss is a 50 EUR charge. Further charges may apply if you damage property, check out late or cause a financial loss to a third party. We reserve the right to cancel bookings at any time if behavior of any sort is unacceptable. The Hostel property is to be kept smoke free at all times. Lockers, hairdryers, etc can be hired free of charge at the reception, but require a deposit which can only be refunded in the morning hours 9-11 am. The Hostel is limited in liability only to the maximum value of the booking. Refunds if even applicable, are due to be sorted by management and must be transferred via BANK as we no longer take cash at the reception. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 7.0

  • Sicurezza 6.9

  • Posizione 8.9

  • Personale 6.8

  • Atmosfera 5.9

  • Pulizia 6.1

  • Servizi 5.9

Ultime recensioni

  • 9.1


    25 mag 2019
    Ostello in centro: non capita spesso. Dislocato in vari edifici vicini alla reception è molto comodo per chi vuole trascorrere alcuni giorni a Vienna. Purtroppo è riservato agli studenti: 18-40 anni sono i limiti anagrafici per potervi soggiornare. Siccome non era ben evidenziata la cosa mi sono fermato una notte, nonostante abbia passato i 40 anni (forse il fatto che sono insegnante può aver influito): di certo ero l'unico fuori età (ma non ho avuto problemi). Ci ritornere, se potessi.
    Italia, Maschio, 41+
  • 7.7

    Molto bene

    22 apr 2019
    The location of the hostel is great, and very convenient if you want to spend some days in the city and not spend so much money. Totally recommend!
    Italia, Femmina, 18-24
  • 7.1

    Molto bene

    10 mag 2019
    La posizione è davvero ottima: 5 minuti a piedi dal quartiere dei musei. Le stanze sono ovviamente piccole visto il prezzo. La pulizia non è il massimo ma i bagni vengono puliti ogni giorno quindi almeno quelli sono puliti. C'è una cucina che rende possibile socializzare, ma attenzione perchè non ci sono fornelli (solo un forno a microonde). Se cerchi un posto dove dormire e poi scappar via te lo consiglio.
    Italia, Maschio, 25-30
  • 6.9


    21 mag 2019
    Il punto forte è la Posizione centrale a5minuti dal centro, nelle vicinanze ci sono bar ristoranti, camere piccole ma pulite, nella mia stanza non c'erano armadietti(sarebbe stato meglio averne) servizi igienici piccoli ma funzionali, solo una sera non c'era acqua calda, gli spazi comuni sono piccoli, per il prezzo pagato è un buon ostello, Ragazzi bisogna solo dormire, girate la città e divertitevi. fidatevi è davvero un ottimo compromesso.A presto vienna e buona visita hai prossimi turisti.
    Italia, Maschio, 25-30
  • 6.9


    09 mar 2019
    The place is very well located. That’s the best thing. Don’t expect too much from that price. If what you want is having a cheap place to stay in Vienna, that’s the one
    Colombia, Femmina, 25-30
  • 6.3


    10 giu 2019
    The price is the lowest I found and the position is very very good. - The hostel is like a bunker and it's creepy. It is a long hallway with all the beds, after that, the kitchen, the restrooms and finally another room; - No windows; - The kitchen has only a microwave, a fridge, a sink and a small table; - There is no living room or a common sapce. Actually all the hostel is a common space; - 1 toilette for men and 1 for women. 2 showers. (small) I wouldn't stay form more than 2 nights.
    Italia, Maschio, 25-30
  • 5.1


    18 mag 2019
    Accoglienza pessima. Non avevano servizio bancomat per pagamenti. Mancanza di info circa asciugamani se fossero in dotazione. Pulizia scarsissima.
    Italia, Maschio, 31-40
  • 4.3


    24 giu 2019
    Ci vuole più pulizia, gli appartamenti sono abbandonati a loro stessi, vige l'anarchia nelle stanze, bagni sporchi e privi di manutenzione, le stanze anguste e vuote, il tutto rende a creare un'atmosfera opprimente e che ti invoglia a fuggire.
    Italia, Maschio, 18-24
  • 3.7


    10 giu 2019
    La sicurezza è pari a zero considerando che sono porte fragili con maniglie non solidissime, ho assistito in prima persona ad un errore di assegnazione stanze, commesso dallo staff, dove l'impiegata per rimediare è entrata nella stanza è ha cominciato a spostare tutti gli effetti personali di chi alloggiava nella stanza (per errore suo) in assenza di loro stessi, inoltre la pulizia è inesistente, l'unica cosa buona è la posizione
    Italia, Maschio, 18-24
  • 2.6


    16 nov 2018
    Non ci sono parole per descrivere questo ostello. Completamente diverso dalle foto, sporco e decadente. C'è cattivo odore ovunque e i pavimenti scricchiolano da morire, rendendo l'ambiente ancora più tetro. Ad ogni passo lì dentro avevo paura di prendere qualche malattia. Anche le coperte e le lenzuola, imbustate e apparentemente pulite, erano lerce. Sconsigliatissimo, evitatelo come la peste!
    Italia, Femmina, 18-24
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  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Armadietti a chiave
  • Asciugacapelli
  • Asciugamani non inclusi
  • Colazione non inclusa
  • Doccie calde
  • Accesso a Internet
  • Asciugamani a noleggio
  • Check - in/out veloce
  • Deposito bagagli
  • Reception (orari limitati)
  • Tours/Travel desk
  • WiFi