Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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É necessario accettare i termini e condizioni per confermare la prenotazione.

Best Location Hostel

Prenota con piú di 4 giorni di anticipo per utilizzare la cancellazione gratuita.

Molto bene

276 Commenti
  • Posizione Eccellente
  • Staff Brillante
  • Pulizia Ottima
Vedi tutte le recensioni

Descrizione della struttura

Best Location Hostel is indeed directly in the city center of Vienna, look it up on the map! Our guests SAFE up to 8 EUR PER DAY on the daily public transportation cost - because you don't need it when staying with us, you can walk to all the main sights! It is the only hostel on the official Vienna city center map, closest to all sights within walking distance, check the map! The property offers the following amenities free of charge: FREE Bedsheets (basic pillow cover & linen) FREE City maps FREE Lockers in all rooms (bring your own lock) FREE high-speed WiFi in all rooms FREE Power Sockets in all rooms FREE USB chargers in all rooms FREE Coffee / Tea / Drinking Water FREE Handsanityzers FREE Board games FREE Poker Table FREE Late check-in (see online check-in details below) You can use a microwave/grill, hot water kettle, refrigerator, plates, cutlery, cups, free coffee/tea... but there is NO full-size kitchen with a stove in the ordinary sense of it. A variety of supermarkets are within one minute's walk. There are various non-profit vending machines for your convenience, offering toothbrushes with paste and cover for just 1 euro, earplugs, tampons, all 1euro, or even premium padlocks (3 EUR) in case you forgot to bring your own. A very nice sightseeing art gallery displays all major sights throughout the hallways. IMPORTANT please read: Payment: Reservations with invalid, declined and/or expired credit cards will be invalidated, especially virtual third party credit cards by Revolut, MB-way or similar, if payment is declined the booking will be invalid. You must have enough funds to guarantee the full remaining balance NOT just the deposit that you paid online. You need a guaranteed bed, we need a guaranteed payment - it's fair and simple. Credit card fees may apply. Luggage Storage: due to Covid restrictions we currently do not offer this service in order to minimize the guest frequency at the hostel. If you need to store luggage, you can use lockers at Train stations or book one day more if you have a very late departure. Please plan ahead. Late or delayed check-in arrivals: You can arrive at night if you simply fill out the online check-in form on our and upload your ID (take a picture or screenshot with a mobile phone from your passport will suffice). Provided that your payment clears you will get an email with a code and instructions on how to enter it after we prepare everything. Guests for late check-in must book one day in advance and do the online check-in process ON the day of arrival. You must be able to receive emails, have power on your mobile device to retrieve the email (Wi-Fi in front of reception if needed), and understand some basic English in order to follow the email instructions on how to enter the property. Age Limit: We do not accept guests younger than 18 and older than 50 years of age. Making a booking outside the age limit will block our availability and therefore make you liable for the booking balance, the same policy as a no-show will apply. Exceptions may be made for private rooms. 14 years and above can stay when accompanied by adults. Disclaimer: Bookings are only possible by credit card, we do not take bookings by phone or email, please book online. Entrances and halls are monitored with CCTV cameras, every guest accepts this measure of security without further permission in written or spoken form. The entire property is to be kept smoke and fire-free, items producing heat of any kind (gas or electric cookers, stoves, toasters, candles, etc ) are prohibited and not allowed inside the hostel. Guests under the influence of alcohol and/or drugs will be denied check-in. We reserve the right to cancel a reservation and exile guest/s due to disturbing behavior in which case no refunds will apply. Guests are liable for damages to the property and/or third parties. Keyless is a minimum charge of 25 EUR. The hostel's liability is limited to the maximum amount of the booking value under any circumstance. There will be no refunds for any third-party faults or causes. Best Location Hostel Policies & Conditions: Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Third-party Credit card fees may apply of up to 5% on top of your balance. Check-in at reception: from 14:00-18:00 Online check-in past 18:00 / 6:00 p.m. is available. No curfew, you can enter 24 hours once you have checked in. Check out: until 10 a.m. (late check out is fined after 11 a.m. with 10EUR per Person as it delays staff) Early check-out is possible anytime by dropping the bedsheets in the designated blue boxes and dropping the key in the designated white box inside the hostel. This property may pre-authorize your card before your arrival. Breakfast is not included and not offered. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 7.9

  • Sicurezza 8.5

  • Posizione 8.9

  • Personale 7.0

  • Atmosfera 7.5

  • Pulizia 7.5

  • Servizi 7.4

Ultime recensioni

  • 8.0


    04 ago 2021
    Non c’è il piano cottura. La signora ti tratta come fossi il nipote che è costretta ad ospitare e a cui deve spiegare le regole di casa a disco rotto
    Italia, Femmina, 18-24
  • 8.0


    17 ago 2020
    Well located, very close to a metro and the centre. The place is actually what it comes to my mind when i think about a cheap and youth hostel so it is not very big (kind of easy to get to know people in such place) and actually the rooms are very small, but for what I paid it was ok (Vienna is not so cheap and i guess i couldn't pay less). I was just a bit suspicious after the check in that has to be done in another place next to the hostel and staff was a bit rude, but ok nonetheless.
    Italia, Maschio, 31-40
  • 7.7

    Molto bene

    22 mar 2022
    Situato in una posizione che ti permette di muoverti senza problemi, unica cosa non ha la cucina ma solo un forno a microonde
    Italia, Maschio, 31-40
  • 7.4

    Molto bene

    26 feb 2022
    Molto buona la posizione ma la nostra camera non è stata pulita dal sabato al martedì mattina. Le docce così in alto obbligano a lavarsi comunque i capelli per cui le trovo scomode. Non ho avuto contatti con il personale per cui non posso giudicare. Mi è piaciuto l'angolo cottura e ringrazio per la possibilità di farsi una bevanda calda perché c'era molto freddo. Un bagno in più sarebbe il top.
    Italia, Femmina, 41+
  • 7.4

    Molto bene

    12 ott 2021
    Sono stata qui con un amica per 5 notti. Ottima posizione e ovviamente ottimo prezzo, molto carino l’ostello, niente da dire. Tutto funzionava alla perfezione. Magari metterei qualcosa in più in cucina da poter usare o anche un distributore automatico per comprare qualcosa. Il proprietario potrebbe essere più simpatico!
    Italia, Femmina, 25-30
  • 7.4

    Molto bene

    10 set 2021
    La posizione è ottima, buona anche la pulizia sia di camere che dei bagni, il problema son le camere eccessivamente piccole.
    Italia, Maschio, 31-40
  • 6.6


    11 apr 2022
    Personale assente alla reception anche nelle poche ore previste. Camere piccole con 6 letti, e bagno non in camera (2 wc + 4 docce). Areazione camera limitata. Prese elettriche lontane dal posto letto. Posizione buona.
    Italia, Maschio, 41+
  • 6.6


    31 ago 2020
    I expected an other atmosphere. Althought the owner was so kind, people inside they we're really annoying. The kitchen is so near the rooms and when people speak really loud you can't sleep. We were in a four bedroom with other two guys. Absolutely no respect for us during the night. Doing mini parties in the room, speaking very loudly from 1 a.m to 4 a.m. I've been in a lot of hostel, but is the first time that people were absolutely out of control. no respecting any rules.
    Italia, Femmina, 18-24
  • 6.0


    08 set 2021
    the position of the Hostel is great, instant coffee and tee free available, no cooking ring and cutlery not enough. Sorry but the lady at the reception is not polite and sharp tongue when I asked for a 2 second blanket she said there isn't any spare one and when I asked again she snapped back that I had booked a cheap room .. so what It's not true because it was A LAST MINUTE OFFER( VERY SMALL ROOM FOR 6 PRS) € 16,00 instead of € 17,00. The best is yet to come.. when I pointed out that WiF
    Italia, Maschio, 41+
  • 2.0


    26 set 2020
    Il prezzo pattuito non era quello finale. Credo che tale comportamento non sia corretto né onesto
    Italia, Femmina, 41+
Vedi tutte le recensioni


  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Adattatori
  • Armadietti a chiave
  • Ascensore
  • Asciugacapelli
  • Asciugamani non inclusi
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Freezer
  • Microonde
  • Scambio di libri
  • spazi comuni a disposizione
  • Accesso a Internet
  • Asciugamani a noleggio
  • Check - in/out veloce
  • Reception (orari limitati)
Alimenti e bevande
  • Bollitore per tè/caffè
  • Distributori
  • Giochi da tavolo
  • Salagiochi
  • WiFi