Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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É necessario accettare i termini e condizioni per confermare la prenotazione.
1/30

Best Location Hostel

Prenota con piú di 4 giorni di anticipo per utilizzare la cancellazione gratuita.
7.7

Molto bene

122 Commenti
  • Posizione Eccellente
  • Staff Disponibile
  • Pulizia Ottima
Vedi tutte le recensioni

Descrizione della struttura

SAFE 8 EUR PER DAY on daily ticket of public transportation cost - because you don't need it when staying with us, you can walk to all the main sights!
Best Location Hostel was newly remodeled in 2020 - enjoy the newest upscale standard in the city center of Vienna. It is the only hostel on the official Vienna city center map, closest to all sights in walking distance, check the map!

The property offers the following amenities free of charge:

FREE Bedlinen (basic pillow cover & and bedsheet)
FREE City maps
FREE Lockers in all rooms (fits your own padlock)
FREE high-speed WiFi in all rooms
FREE Power Sockets in all rooms
FREE USB chargers in all rooms
FREE Coffee / Tea / Water
FREE Board games
FREE Poker Table
FREE Win10 Computer
FREE Info screen projector
FREE 24h hot water Showers
FREE Luggage storage (may not be available during covid)
FREE Domestic phone calls
FREE Late check-in (see online check-in details below)

PLEASE NOTE THAT BOOKING SHARED MIXED DORM ROOMS MEANS EXACTLY THAT - YOU WILL BE SHARING A MIXED DORM ROOM AS BOOKED, THERE ARE NO FREE UPGRADES TO PRIVATE ROOMS AND THERE IS NO MAGIC SOLUTION TO COVID RISK EITHER. ALL GUESTS ARE EITHER VACCINATED OR MUST SHOW A NEGATIVE COVID TEST RESULT OR A EUROPEAN GREEN PASS PRIOR TO CHECK-IN AND BRING THEIR OWN SANITIZER AT ALL TIMES.

You can use a microwave/grill, hot water kettle, refrigerator, plates, cutlery, cups... but there is no full size kitchen in the ordinary sense of it. 4 super markets within one minute walking. There are various non-profit vending machines for your convenience, offering toothbrushes with paste and cover for just one euro, ear plugs tampons, all one euro or even premium padlocks (3 EUR) in case you forgot to bring your own. A very nice sightseeing art gallery displays all major sights throughout the hallways.

IMPORTANT please read:

Payment:
Reservations with invalid, declined or expired credit cards will be invalidated, especially virtual third party credit cards by MB-way or similar, if payment is declined the booking will be invalid - you will see the changed booking status when you login in to your Hostelworld account!.You must have enough funds to cover the full remaining balance NOT just the deposit that you pay online.You need a guaranteed bed, we need a guaranteed payment - it's fair and simple. City Tax of 3.2% applies if not already included on your reservation statement. If guests can not provide a negative covid test or EU-gree pass, the check in can not be completed. This is an official requirement by the Government and in full responsibility of the guest, there will be no refunds in such cases.

Staying one night is more expensive:
We do not force you to book a minimum 2 night stay as many others but if you book just 1 night, a surcharge of 1.90 EUR per Person will be added on arrival on top of the final bill. Staying 3 nights, discounts instantly 10% from the total price.

Late or delayed check-in arrivals:
You can arrive past 9pm, you simply fill out the online check-in form on our website and upload your ID (take a picture with mobile phone from passport will suffice) and click online check-in. Provided that your payment clears you will get an Email with a code and instructions on how to enter after we prepare everything. Guests for late check-in must book one day in advance and do the online check in process ON the day of arrival. You must be able to receive emails, have power on your mobile device to retrieve the email (Wifi in front of reception if needed) and understand some basic English in order to follow the email instructions on how to enter the property. It is easy and works flawlessly.

Luggage storage:
The earliest you can arrive is 9 am, however check in usually starts at 2 pm. Luggage storage is available free of charge, early check in may be offered upon availability. Luggage storage is until 4pm, all luggage must be picked up by that time for arriving and departing guests. DURING COVID RESTRICTIONS LUGGAGE STORAGE AFTER CHECK OUT IS NOT AVAILABLE!

Age Limit:
We do not accept customers younger than 16 and older 50 years old. Making a booking outside the age limit will block our availability and therefore make you liable for the booking balance, same policy as a “no show” will apply. Exceptions may be made for private rooms.

Disclaimer:
Bookings are only possible by credit card, we do not take bookings by phone or email, please book online.
Entrances and halls are monitored with CCTV cameras, every guest accepts this measure of security without further permissions in written or spoken form.
The entire property is to be kept smoke and fire free, items producing heat of any kind (gas or electric cookers, stoves, toasters, candles, etc ) are prohibited and not allowed inside the hostel.
Guests under the influence of alcohol and/or drugs will be denied check-in. We reserve the right to cancel a reservation and exile guest/s due to disturbing behaviour in which case no refunds will apply.
Guests are liable for damages to the property or third parties.
Keyloss is a minimum charge of 25 EUR. The hostels liability is limited to the maximum amount of the booking value under any circumstance. There will be no refunds for any third party faults or causes, i.e.: if the internet provider has a malfunction - we do not provide refunds, if you get sick because someone else was sick in the dorm room - we do not provide refunds, you miss a train or plane and miss your check-in, etc.
Refunds if applicable are issued by management, not by reception and may take up to 7 days.

Best Location Hostel Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Non-refundable bookings can not be canceled and will be charged the full amount due except the city tax.

Check in you have to go to Lindengasse Nr.4 from 14:00 to 16:00 and 18:00 to 21:00 .You can arrive past 9pm when arranged (see online check in form on our website) No curfew, you can enter 24 hours once you have checked in.

Check out 9:00 to maximum 11:00 (late check out is fined with 10 EUR per Person as it delays staff)
Early check out possible anytime by dropping the bed sheets in the designated blue boxes inside the property and returning keys to the reception or the key drop off box outside the reception.

Payment upon arrival by credit cards.
This property may pre-authorise your card before the arrival.

Taxes not included - 3.2%
Breakfast not included and not offered.

Reception hours: 9:00-11:00, 14:00-16:00 and 18:00-21:00 you have to go to Lindengasse Nr.4
No curfew.

Non smoking. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 8.0

  • Sicurezza 8.1

  • Posizione 8.9

  • Personale 6.8

  • Atmosfera 7.4

  • Pulizia 7.6

  • Servizi 7.3


Ultime recensioni

  • 10.0

    Superbo

    06 mar 2020
    The hostel Is perfectly located in the city center,near ti the metro. The Place Is very welcoming and there Is everything you can Need to have a comfortable stay.
    Italia, Maschio, 18-24
  • 10.0

    Superbo

    04 mar 2020
    This was one of my favorite hostels! I really really enjoyed my stay. The place was clean, organized, and really modern, and the staff was just great! Highly recommended.
    Israele, Maschio, 18-24
  • 8.0

    Favoloso

    04 ago 2021
    Non c’è il piano cottura. La signora ti tratta come fossi il nipote che è costretta ad ospitare e a cui deve spiegare le regole di casa a disco rotto
    Italia, Femmina, 18-24
  • 8.0

    Favoloso

    17 ago 2020
    Well located, very close to a metro and the centre. The place is actually what it comes to my mind when i think about a cheap and youth hostel so it is not very big (kind of easy to get to know people in such place) and actually the rooms are very small, but for what I paid it was ok (Vienna is not so cheap and i guess i couldn't pay less). I was just a bit suspicious after the check in that has to be done in another place next to the hostel and staff was a bit rude, but ok nonetheless.
    Italia, Maschio, 31-40
  • 7.4

    Molto bene

    10 set 2021
    La posizione è ottima, buona anche la pulizia sia di camere che dei bagni, il problema son le camere eccessivamente piccole.
    Italia, Maschio, 31-40
  • 6.6

    Buono 

    31 ago 2020
    I expected an other atmosphere. Althought the owner was so kind, people inside they we're really annoying. The kitchen is so near the rooms and when people speak really loud you can't sleep. We were in a four bedroom with other two guys. Absolutely no respect for us during the night. Doing mini parties in the room, speaking very loudly from 1 a.m to 4 a.m. I've been in a lot of hostel, but is the first time that people were absolutely out of control. no respecting any rules.
    Italia, Femmina, 18-24
  • 6.0

    Buono 

    08 set 2021
    the position of the Hostel is great, instant coffee and tee free available, no cooking ring and cutlery not enough. Sorry but the lady at the reception is not polite and sharp tongue when I asked for a 2 second blanket she said there isn't any spare one and when I asked again she snapped back that I had booked a cheap room .. so what It's not true because it was A LAST MINUTE OFFER( VERY SMALL ROOM FOR 6 PRS) € 16,00 instead of € 17,00. The best is yet to come.. when I pointed out that WiF
    Italia, Maschio, 41+
  • 2.0

    Valutazione

    26 set 2020
    Il prezzo pattuito non era quello finale. Credo che tale comportamento non sia corretto né onesto
    Italia, Femmina, 41+
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Servizi

Gratis
  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
Generale
  • Adattatori
  • Armadietti a chiave
  • Ascensore
  • Asciugacapelli
  • Asciugamani non inclusi
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Freezer
  • Microonde
  • Scambio di libri
  • spazi comuni a disposizione
Servizi
  • Accesso a Internet
  • Asciugamani a noleggio
  • Check - in/out veloce
  • Deposito bagagli
  • Reception (orari limitati)
  • Servizio fax
Alimenti e bevande
  • Bollitore per tè/caffè
  • Distributori
Intrattenimento
  • Giochi da tavolo
  • Salagiochi
  • WiFi


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