Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.

Bilbao Metropolitan Hostel by Bossh Hotels

Prenota con piú di 3 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Eccellente
  • Staff Superbo
  • Pulizia Eccellente
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Descrizione della struttura

Bilbao Metropolitan Hostel is the perfect match for your holidays in Bilbao and Spain. We have a vast experience in the hospitality industry as well as having an extensive knowledge of the city, capitalizing both elements to bring a great experience to our guests and travellers.

We are located in one of the best areas of Bilbao, near to some of the finest attractions of the city such as Catedral de Santiago, Puente Zubizuri, Guggenheim Museum Bilbao and Museum of Fine Arts of Bilbao, amongst other important landmarks of our city.

We have several types of accommodation options, all of them are dorms with several capacities. In addition, we have several common areas where our guests and travellers will be able to get together and exchange past experiences and future plans.

Bilbao Metropolitan Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.


The reception service is open 24 hours per day.
No curfew.
We do not accept customers younger than 18 years of age.

Non smoking.

The maximum period of stay is 14 days.
Número de licencia: BBI0041.

Children under 18 must be accompanied by an adult and can only be accommodated in private rooms.

For bookings of 10 or more beds, as well as for bookings of EUR 300 or more, special conditions and additional supplements may apply.
In response to the coronavirus (COVID-19), the accommodation applies additional health and safety measures at this time.
Food and beverage services at this accommodation may be limited or unavailable due to coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this accommodation is taking steps to ensure the safety of customers and staff. For this reason, some services and facilities may be limited or unavailable.
Due to the coronavirus (COVID-19), this accommodation has reduced reception hours and other services.
Guests must show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur supplements.
Please inform Bilbao Metropolitan Hostel in advance of your expected arrival time. To do this, you can use the special requests box when making the reservation or contact the accommodation directly. Contact details appear on the booking confirmation. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 8.7

  • Sicurezza 8.7

  • Posizione 8.9

  • Personale 9.5

  • Atmosfera 7.1

  • Pulizia 8.0

  • Servizi 7.1

Ultime recensioni

  • 10.0


    26 ago 2018
    Good position and very clean
    Italia, Femmina, 18-24
  • 9.4


    13 gen 2020
    Ho soggiornato 6 giorni nell'ostello.Il primo giorno arrivai con la paura di trovare ambienti e situazioni spiacevoli come in altri ostelli in cui sono stato, ma questo timore è stato subito smentito da un personale molto accogliente e sopratutto davvero molto disponibile. L'ostello è situato a due passi dalla movida di bilbao, le camere vengono pulite quotidianamente ad un orario accessibile anche ai più appassionati della vita notturna. Una soluzione economica, completa e divertente.
    Italia, Maschio, 18-24
  • 8.9


    13 set 2018
    Personale squisito specialmente Gino siciliano simpaticissimo. Distante una ventina di minuti a piedi dal centro storico. Sicuramente da consigliare
    Italia, Maschio, 41+
  • 8.6


    05 ott 2018
    A 15-20 min andando de cada sitio del centro, si no llueve es perfecto para disfrutar de la ciudad! Limpieza erfecta y tiene todos los servicios necesarios. El personal esta siempre disponible y listo para ayudar. El ambiente es muy tranquilo, se encuentra gente de todas las edades.
    Italia, Maschio, 25-30
  • 8.3


    14 set 2020
    With the covid restrictions the kitchen and the laundry were closed. It was not possible to use the common room so you couldn't make friends with the other backpackers but the security was top notch. The position was great: everything was at walking distance. The airport bus was 10 minutes away from the hostel.
    Italia, Femmina, 18-24
  • 8.3


    29 apr 2018
    The location is very good in 10-15 mins you are where the main structures are and the tourism office. They could improve the cleaning of the rooms as there is a lot of dust under the beds. You also can have the breakfast but only tea or coffee then for something to eat there are vending machines. The staff is helpful but the reception is open only from 9 a.m. to 8 p.m. (maybe these hours can be flexibles). You can rent a lock and towels for 2 € each if you need them.
    Italia, Femmina, 25-30
  • 6.6


    15 nov 2019
    L’ostello è in una posizione centrale ma il bagno in camera per 8 persone e una doccia sola non è il massimo.Pure la pulizia lasciava un po’a desiderare.
    Italia, Femmina, 18-24
  • 2.0


    24 gen 2019
    uno schifo
    Italia, Maschio, 18-24
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  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Aria condizionata
  • Asciugatrice
  • Colazione non inclusa
  • Doccie calde
  • Lampada da lettura
  • Lavatrice
  • spazi comuni a disposizione
  • Asciugamani a noleggio
  • Reception (orari limitati)
  • Reception 24 ore su 24
  • Sicurezza 24 ore su 24
  • Tours/Travel desk
Alimenti e bevande
  • Distributori
  • WiFi