Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We accept cancellation without fees for group booking until 72h before arrival day
No refund in case of no show

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We are a community hostel independently ran by international volunteers. We work on responsible citizenship, international youth exchanges and sustainable development. In most cases if you have a bigger group coming, or if you need a longer stay, please contact us by email.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
1/8

Hello Marseille Hostel

Prenota con piú di 7 giorni di anticipo per utilizzare la cancellazione gratuita.
7.8

Molto bene

2367 Commenti
  • Posizione Perfetta
  • Staff Meraviglioso
  • Pulizia Ottima
Vedi tutte le recensioni

Descrizione della struttura

WARNING
- Please note that we are genuine non-profit backpackers guesthouse for 'members only' with some good vibe but also some limitations.
- We accept other non-profit youth hostel membership cards and you can also get your membership card upon arrival (5 euros.year) or online at:
https://www.helloasso.com/associations/union-internationale-des-auberges-de-jeunesse-des-pays-francophones/adhesions/adhesion-uiajpf
- We are on the third floor, with no lift. So, to our great regret, our hostel is unfortunately not convenient for disabled persons or persons with limited physical abilities.
- We don't accept minors under 18, even if travelling with elders.
- We use 'ecologic cleaning' so our linen is not flashy white but it's clean and also safer for your health than with chemical cleaning
- We have only 3 showers and 1 WC for 15 guests max and cannot build more unfortunately. It is usually ok.

Dear guests,

Hello Marseille is offering a genuine traveller's accommodation 'for members only' to enjoy our great place and activities at the very heart of the historical center. Located in the 'Vieux-Port', you benefit from an exceptional access all the main cultural and entertainment sites like our famous 'Calanques' national parc. Our charming typical 19th century haussmanian building (marble floor, high ceiling with nice moldings, large rooms) let's you discover and feel the local way of life.

Hello Marseille is a community project dedicated to sustainable development, social entrepreneurship and youth cooperation. We welcome young social entrepreneurs from everywhere in the world, and give them the opportunity to spend several months “learning-by-doing” as co-managers of a “real life” activity.

Moreover, we operate another project closeby, the 'Sharehouse' with another backpacker's guesthouse and soon (2018) a local organic kitchen, a French school, and a project development space that is perfect to connect to the hectic life of the city.

Facilities
* 24/7 reception & security. Multilingual staff, no curfew
* online booking and reservation
* accommodation in 5-6 persons large dorms with lockers
* community breakfast supported by travellers' donations and the hostel (French baguette, marmalade, tea & coffee)
* linen included
* services: luggage store, printer, free city bikes spot closeby
free wifi everywhere, skype-ready computer at disposal in the lobby
* + sunny balcony, cozy lounge, guest kitchen, large screen TV with international channels

Big room
The 'big' room is more spacious. We try to give it in priority to girls travelling alone, even though it remains a mixed room. The room has its own large marble bathroom with a large mirror and a bathtub.

Cozy lounge
If you are looking for a cozy sofa to read, chat with other travelers, relax or watch the last news from your home place on our large tv screen, this is the perfect place. A large balcony will even let you enjoy morning sun and a view on the close 'vieux port' (also used as a 'smokers area')

Internet service
We offer you free internet service 24h a day, with flat screen, headset, webcam and skype. If you have your own laptop, you will easily find our wifi connection available in the lounge or rooms.

Kitchen
A fully equipped guest kitchen is at your disposal in our premises. Cook your food, store it in our big fridge, make yourself feel at home :)

'Free use' library
You just finished a book, ended your holiday trip .... A library is at your disposal to share books you liked or will not use anymore. Leave and recycle your books, maps, tourist guides, for the benefit of other traveller friends coming next, the same way you enjoyed using the ones left for you before.

'Humanity bed'
Following hospitality tradition between travelers, we reserve a free bed for the members of organisations, communities, artists or project teams we support. (one night.pers max in order to have everybody benefit from it).

Kolkhoze box (lost&found)
You liked our place and its spirit? Help us maintain our concept of a 'travellers' haven'. Give back to the community what the community gave you :o) leave a few euros to better the breakfast for the next coming travellers, leave in the kolkhoze box objects you don't need anymore for your trip but that could be useful to others.

Help & info: our staff can help you with information regarding your stay in Marseille and other towns in the region. City maps, tours and other info available at the reception. We also have a guest-book where you can read/write down your best tips to enjoy Marseille. Visualizza regole della struttura

Verifica disponibilità

Recensioni e punteggi

  • Rapporto qualità-prezzo 7.4

  • Sicurezza 7.5

  • Posizione 9.5

  • Personale 8.4

  • Atmosfera 8.0

  • Pulizia 7.2

  • Servizi 6.9


Ultime recensioni

  • 10.0

    Superbo

    08 set 2017
    Ostello piccolo e tranquillo, atmosfera rilassata e molto bella con possibilità di nuove conoscenze ogni giorno. Personale simpaticissimo e disponibile, camere pulite e letti comodi, area comune molto carina e posizione ottimale. Consigliatissimo!
    Italia, Femmina, 25-30
  • 10.0

    Superbo

    30 ago 2017
    One of the best hostel and place i'very been. U can work and u can chill, everytime in a fantastic atmosphere. The guys working here are amazing, the place is comfortable and full of creactive vibes. Best.
    Italia, Femmina, 18-24
  • 9.7

    Superbo

    19 mar 2018
    Atmosfera amichevole. Stanze ampie e ben organizzate.
    Italia, Maschio, 41+
  • 9.4

    Superbo

    11 feb 2019
    Abbiamo alloggiato a Hello Marseille due notti: beh che dire, è ottimo! L'ostello si trova in centro, in un terzo piano di un palazzo. Il personale è molto simpatico e disponibile per darti consigli su cosa visitare e dove andare. Ogni sera preparano una cena per 5€. La colazione è gratuita. Siamo rimasti stupiti dalla pulizia dell'ostello. Non ci era mai successo di andare in un ostello così pulito: bagno, cucina e camere brillavano! :D Consigliamo al assolutamente quest'ostello! Bruno e Emi.
    Francia, Coppia, 18-24
  • 9.1

    Superbo

    30 lug 2019
    I spent 4 nights here, it was my first trip alone and my first time in Marseille! I’m grateful for this comfy Hostel and I enjoyed everything about it, starting from services and cleaning and also the people staying there and working there! Hope to come back soon!
    Italia, Femmina, 18-24
  • 8.9

    Favoloso

    07 nov 2017
    Very comfortable, gentle people, best situated and easy-going
    Italia, Femmina, 18-24
  • 8.6

    Favoloso

    08 lug 2019
    L'ostello è in pieno centro. La zona è molto movimentata ed è facile sentire i rumori della città. Il personale è gentile e riservato.
    Italia, Maschio, 18-24
  • 8.6

    Favoloso

    01 set 2017
    Crea subito un clima familiare essendo molto piccolo, è ben tenuto e il personale volontario lo pulisce ogni giorno da cima a fondo. Complimenti sarei voluto rimanere di più.
    Italia, Maschio, 18-24
  • 6.0

    Buono 

    23 feb 2019
    Mi è capitato di soggiornare allo stesso prezzo in ostelli in varie parti d'Europa e mi sono sempre trovata bene. Non chiedo tanto, ma le lenzuola non erano affatto pulite e il letto sopra il mio (si tratta di letti a castello) sembrava voler cascare da un momento all'altro. Credo che basterebbe qualche piccolo accorgimento per rendere questo ostello più accogliente e confortevole.
    Italia, Femmina, 18-24
Vedi tutte le recensioni

Servizi

Gratis
  • Accesso a Internet gratuito
  • colazione gratuita‎
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
Generale
  • Adattatori
  • Armadietti a chiave
  • Asciugamani non inclusi
  • Cassetta di sicurezza
  • Cucina
  • Doccie calde
  • Ferro ed asse da stiro
  • Freezer
  • Microonde
  • Scambio di libri
  • Si affittano asciugacapelli
  • spazi comuni a disposizione
  • TV via cavo
Servizi
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Reception (orari limitati)
  • Servizio di pulizia
Alimenti e bevande
  • Bollitore per tè/caffè
  • Pasti disponibili
Intrattenimento
  • DVD's
  • Giochi da tavolo
  • WiFi


×