Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 3 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Eccellente
  • Staff Meraviglioso
  • Pulizia Eccellente
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Descrizione della struttura

Don’t worry, you can now modify or cancel your booking completely free of charge.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 13:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

- Maximum age 45 years old
-Maximum stay 15 days. It cannot be extended or re-booked.

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. Visualizza regole della struttura

Verifica disponibilità

Recensioni e punteggi

  • Rapporto qualità-prezzo 8.1

  • Sicurezza 8.4

  • Posizione 8.8

  • Personale 8.6

  • Atmosfera 8.1

  • Pulizia 8.7

  • Servizi 7.9

Ultime recensioni

  • 10.0


    21 feb 2020
    Best atmosphere and great food
    Italia, Femmina, 18-24
  • 10.0


    31 gen 2020
    Esperienza fantastica! Hostel one è il posto migliore per conoscere viaggiatori e partecipare a fantastiche attività di gruppo! Un abbraccio a tutti i ragazzi dell'ostello :) grazie!
    Italia, Maschio, 18-24
  • 10.0


    31 gen 2020
    Uno dei migliori ostelli in cui ho soggiornato fino ora. Posto situato benissimo, metro vicina, quartiere molto carino e sicuro, per questo consiglio di muoversi ed esplorare Madrid a piedi se volete. Lo staff è magnifico, ragazzi gentilissimi, simpatici, educati e pronti a darti una mano. Se si viaggia da soli, c’è la possibilità di unirsi alle attività organizzate dall’ ostello e conoscere tante persone. Grazie Hostel One, ho passato 4 giorni fantastici, spero di tornare veramente presto!!
    Italia, Femmina, 25-30
  • 10.0


    21 gen 2020
    You can spend a really great time there. Other the people of the staff are lovely and open mind. This hostel is about sharing and it's the most beautiful thing that one hostel can offer. The room, the cleaning, the food and the people, are so nice. You can find a really people to talk with also if you need help for something or you are sad. Nothin'bad to say. You can have also free dinner and breakfast with the other people and everyone are so kind me. You have to pass here if you are in Madrid.
    Italia, Femmina, 18-24
  • 10.0


    11 lug 2019
    Nice hostel, very close to underground and to the brilliant Malasana district. Staff was very friendly, atmosphere was great!
    Italia, Gruppo misto, 31-40
  • 10.0


    17 mag 2019
    Me encantó el clima familiar que hay en el hostel! Lo staff todo(lo de día,de noche,voluntarios ,limpieza)es de 10! Además la estructura es funcional y limpia.Ofrecen muchas actividades que permiten a los solo travelers de no sentirse más "solo".Ya solo ofrecer el cafe por la mañana ,preparado con moka,llenando de perfume a café la cocina es un detalle que me hizo soñar que en un momento iba a salir mi madre de aquella sala,y puede parecer una tontería ,pero que dulce tontería! Gracias
    Italia, Femmina, 25-30
  • 10.0


    13 feb 2019
    Posto in un quartiere bellissimo di Madrid, questo ostello offre una grandissima quantità di possibilità di divertirsi e di scoprire la città e di fare gite in compagnia dei ragazzi dell'ostello, con un'atmosfera rilassata e amichevole, ambienti sempre pulitissimi ed anche la possibilità di partecipare ad una cena gratuita ogni sera, che permette di risparmiare un pochino e di socializzare con gli altri ospiti. Insomma, consigliatissimo! Sembra un po' di stare a casa!
    Italia, Maschio, 25-30
  • 9.7


    23 lug 2020
    Best hostel i've ever stayed in Madrid, letting me rediscover the pleasure to be in a hostel who was like a family for three days. Good position 10 min walk from the center, clean and cheap. Really recommend
    Italia, Maschio, 25-30
  • 9.4


    08 feb 2019
    The Hostel is fantastic! I had a really nice vacation in Madrid and the guys of the hostel definitely contributed positively to it!
    Italia, Maschio, 18-24
  • 8.0


    17 ago 2019
    Nice hostel, great environment and personnel.
    Italia, Maschio, 25-30
Vedi tutte le recensioni


  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Adattatori
  • Aria condizionata
  • Armadietti a chiave
  • Ascensore
  • Asciugacapelli
  • Cassetta di sicurezza
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Ferro ed asse da stiro
  • Flexible NRR
  • Fornello
  • Lampada da lettura
  • Microonde
  • Parcheggio biciclette
  • Segue la guida ai servizi igienici Covid-19
  • spazi comuni a disposizione
  • Terrazza fuori
  • TV via cavo
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Laundry Facilities
  • Reception 24 ore su 24
  • Servizio di pulizia
  • Sicurezza 24 ore su 24
  • Tours/Travel desk
Alimenti e bevande
  • Bollitore per tè/caffè
  • caffè
  • Pasti disponibili
  • WiFi


  • 2020

    6°, Migliori Ostelli Per Uomini Che Viaggiano In Solitaria

  • 2019

    2°, catena

  • 2019

    1°, Miglior Nuovo Ostello Medio