Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

- Smoking is strictly forbidden anywhere inside the building. Smoking within the building will be fined 100.00€.
- Any guest found using drugs of any type within the building will be fined 250.00€ and asked to leave the premises immediately. Again, neither deposit nor refund will be given back.
- Hanging clothes or linen from windows or balconies is strictly forbidden and will be fined 190.00€.
- Using fire extinguisher, hose or pull the fire alarm without force majeure, will be fined 500.00€
- Lost and found will be kept for 30 days.
- It is forbidden to walk around the building in underwear or barefoot.
- All consumptions must be paid right away.
- For the consumption of food and drinks feel free to use the common area in the -2 floor. We kindly ask you to get rid of the litter once you finish.
- Any card lost means 10.00€ from the deposit lost.
- Keep the rooms tidy to facilitate the cleaning service’s work.
- The daily cleaning service operates from 11.00h until 15.00h.
- If the guests staying are under 18, we will need an authorization from an adult.
- Check in time for groups is from 15.00h.
- It is not allowed to change the assigned rooms.
- One group leader must be the one in charge to deal with the reception. In the check-in, this person should be the only one staying in reception while the group is waiting outside the building or in our common areas (-2 floor).
- If the group have breakfast included, they will have 30’ assigned in advance to have breakfast at our common areas (-2 floor).
- All the rooms will be inspected at the check-out day.
- We offer free luggage storage until 14.30h. Unfortunately, we cannot always facilitate groups who need to leave luggage later than this time. If your group is going to arrive before 14.30h, please, advise us at the time of booking so a luggage room can be organized.
- We must receive a rooming list for each group at least 1 week prior arrival. This list must include the name and birthdate of the guests, their passport/ID number, passport/ID number issue date and nationality and what room they are staying in.
- The group leader will leave 10.00€ for every guest staying, in cash, as a security deposit. This deposit will be not refunded if:
- Members of the group are misbehaving in or outside the building, being noisy or causing damage to the property
- Interfering with fire alarm, smoking within the building, or misusing fire extinguishers or hoses.
- Members of the group are found eating or drinking within the rooms.
- Balconies have anything hanging from them (clothes, towels, flags, etc.)
- This list is not conclusive.
- Deposit MUST be paid by CASH. If everything is ok, the check-out day, we will proceed to refund it.
- Guests will be expected to reimburse Mola! Hostel for any damages caused by inappropriate behavior during their stay.
- In the unusual circumstances that more people arrive, they will be asked to pay the rack rate at check-in.
- Please, keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen.
- Please, ensure that all guests have adequate travel insurance. We do NOT take responsibility for any lost or stolen property.
- In the event of Force Majeure (governmental action; fire; flood; insurrection; earthquake; power failure; riot; explosion; embargo; transportation interruption of any kind; terrorist attack; acts of God…) affecting your booking, the company reserves the right to receive any outstanding payments in connection to your confirmed booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.

Mola Hostel

Prenota con piú di 14 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Perfetta
  • Staff Superbo
  • Pulizia Fantastica
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Descrizione della struttura

In our hostel you will enjoy the city of Madrid in a different way. We provide you all the amenities you need: common areas and many social activities to meet new people, city tours to get to know Madrid, full equipped bathrooms, and our reception is open 24 hours.

Mola Hostel is a new conception of hostel. We consider it as a poshostel, by our design, decoration and good vibes in a completely renovated building. There are over 40 rooms where you will enjoy all the tastes and the flavours of Madrid. The hostel has rooms for 2 people (private rooms) for 4, 6, 8 or 10 people, with mixed and female dorms. Our rooms are cozy and comfortable with amazing views of Madrid

Our friendly staff will be happy to help and advise on everything you need to guarantee you an unforgettable stay in Madrid. The hostel is in the middle of the old town of Madrid. We are five minutes away from Puerta del Sol, Plaza Mayor and many more charismatic sightseeings, Prado Museum is 20 minutes away, the same for the Royal palace or the Reina Sofia Museum.

Daily tours and social events:
- Free walking tour in English
- Pubcrawl and -beerpong
- Tours to Toledo, Ávila and Segovia
- Flamenco show
- BeerBike and activities for groups
- Tickets for Santiago Bernabeu stadium tour
- Discount on local bars and restaurants

Mola Hostel Policies & Conditions:

Non-refundable (Non-refundable)
The guest will be charged the total price if they cancel.
You take care of all payments directly with the guest.

Flexible - 1 day (General)
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival.

Payment methods: cash, credit cards or debit cards.
Deposit: 10 euros security deposit paid only in cash at the check-in.

Check in from 3:00 PM
Check out before 11:00 AM.

Taxes included.
Breakfast not included - 6 EUR per person per day, from 8AM to 12PM.
Towels not included - 2 EUR renting per towel.
Padlock not included

24 hours Reception
No curfew.

Kids under 16 years can`t have a shared room even if they are with an adult.
Only if they take a private room.

Kids between 16-18 years can have a shared room only if they are with an adult.

Kids under 18 cannot be accommodated if they are not accompanied by an adult. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 9.0

  • Sicurezza 9.4

  • Posizione 9.8

  • Personale 9.1

  • Atmosfera 8.6

  • Pulizia 9.3

  • Servizi 8.8

Ultime recensioni

  • 10.0


    26 ago 2019
    Persona cordiale e disponibile che ti fa sentire come a casa. La pulizia delle camere è impeccabile così come i servizi. Per non parlare della posizione che, per chi fosse a Madrid per visitarla, è davvero perfetta; è in centro e vicina a piedi ad ogni luogo turistico. Vi ringraziamo
    Italia, Gruppo di sole donne, 18-24
  • 10.0


    05 ago 2019
    Ostello in posizione centralissima, camere di una pulizia impressionante. Ottimo rapporto qualità-prezzo. Personale top
    Italia, Maschio, 25-30
  • 9.7


    11 set 2019
    La ubicación es excelente, muy céntrica. Las habitaciones no son muy grandes pero suficientes y son muy limpias, así como los baños. Las zonas comunes son grandes. Lo recomiendo.
    Italia, Gruppo di sole donne, 18-24
  • 9.7


    01 set 2019
    In assoluto il miglior ostello in cui abbia mai soggiornato! Moderno, pulitissimo, accogliente, posizione strategica. Se devo trovare una nota negativa è l'aria condizionata troppo forte, davvero in stanza faceva freddino. Ma per il resto tutto perfetto.
    Italia, Femmina, 31-40
  • 9.7


    29 apr 2019
    Centralissimo e pulito. Personale giovane e cortese. Luce di cortesia e presa in ogni letto. Consigliato!
    Italia, Femmina, 31-40
  • 9.7


    14 apr 2019
    Abbiamo prenotato due posti letto in camerata un'ora prima di arrivare ed è stata una sorpresa: ottima posizione, personale gentilissimo con reception aperta 24/24, camere pulitissime e spaziose. Abbiamo lasciato le valigie in custodia negli armadietti per più di 12 ore e non ci hanno fatto nessun problema. Assolutamente consigliatissimo per il rapporto qualità-prezzo!
    Italia, Femmina, 18-24
  • 9.4


    18 lug 2019
    I spent four nights in this hostel and I had a really good experience. Beds are comfortable, staff is nice and the position is perfect, only a few minutes walk to Puerta del Sol and Plaza Mayor. Every bed has its own locker, I just suggest you to bring a padlock with you or you have to buy one at the hostel. If you are looking for a cheap but nice place to stay in the center of Madrid that's the right place for you!
    Italia, Maschio, 25-30
  • 9.4


    04 mag 2019
    Bed super comfortable (not really easy climb to the up one, but the mattress is really worthy)
    Italia, Femmina, 25-30
  • 9.1


    11 lug 2019
    Nice place in the centre of Madrid, cool atmosphere, people coming from all over the world, it’s easy to socialize, good Sangria at the bar and many tours organized by The Hostel. It is really clean, well-organized. There aren’t padlocks on lockers so you have to use your own.
    Italia, Gruppo di sole donne, 18-24
  • 8.9


    08 feb 2019
    El hostal es moderno y limpio, en pleno centro. El personal es gentil y simpatico. La primera noche tuvimos problemas con los compañeros de habitación, que no nos dejaron descansar, haciendo ruido y traendo comida en la habitación (aunque fuera prohibido). el personal intervino en cuanto se lo dijimos, y nos trasladó a otra habitación, donde nos encontramos maravillosamente. Aún no sé si multaron estas personas por su portamiento grosero y por no respetar las reglas.
    Italia, Femmina, 18-24
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  • Lenzuola incluse
  • Mappe di citta'gratuite
  • Accesso con chiave elettronica
  • Aria condizionata
  • Ascensore
  • Asciugacapelli
  • Asciugamani non inclusi
  • Asciugatrice
  • Colazione non inclusa
  • Lavatrice
  • Microonde
  • spazi comuni a disposizione
  • Asciugamani a noleggio
  • Reception 24 ore su 24
  • Trasferimento dall'aeroporto
Alimenti e bevande
  • Distributori
  • Giochi da tavolo
  • PlayStation
  • WiFi


  • 2019

    1°, ostello per gruppi

  • 2019

    1°, Gli Ostelli più Popolari Madrid