Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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É necessario accettare i termini e condizioni per confermare la prenotazione.

Palazzo Sant Ursula

Prenota con piú di 2 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Perfetta
  • Staff Superbo
  • Pulizia Eccellente
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Descrizione della struttura

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour and main city centre. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wi-Fi is included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quiet ambience. Easy access to other parts of Malta from the Bus Terminus and Ferries, where route buses to all locations on the island leave frequently. Just minutes walk from Shops, Restaurants, Food Market, Bars, Pubs and Coffee Shops, Bus Terminus is 5 minutes away.

Advise us about the arrival time of check-in, this is very important as we do not have a 24/7 Reception Desk. We will send you an official email with information about the Palazzo, so please reply to that email with your exact check-in time.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival.

Malta is pretty hot all year round, we provide fans in Summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at an extra fee.

We have a shared refrigerator, in which you can store your own Food and Drinks to enjoy in your room or on our lovely Roof Garden, we also have a microwave oven and a kettle for the use of all guests.

An eco-tax of 50c per person, per stay, is to be paid on the check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a Language course, Dive holiday, Golf holiday or visiting Malta for a specific event please let us know so that we can help you with information for during your stay. Visualizza regole della struttura

Verifica disponibilità

Recensioni e punteggi

  • Rapporto qualità-prezzo 8.9

  • Sicurezza 9.2

  • Posizione 9.5

  • Personale 9.4

  • Atmosfera 8.8

  • Pulizia 8.6

  • Servizi 8.5

Ultime recensioni

  • 10.0


    10 lug 2021
    Sant'Ursula is a perfect match if you'd like to be in the centre of Valetta and at the same time in a quiet and chill place. The owner as designed a really welcoming relaxing interior space with vintage furniture, old maps and an indoor jungle with plants donating natural vibes. Sant'Ursula is close to the main attraction of the city and to the new fast ferry connecting Valletta to Gozo in just 45 minutes!
    Italia, Maschio, 31-40
  • 9.7


    24 feb 2020
    Bellissimo Palazzo antico del centro storico, in ottima posizione, camera pulita e molto carina, perfetta per un breve soggiorno alla scoperta dell’isola, personale accogliente, Malta è fantastica!
    Italia, Femmina, 18-24
  • 9.7


    24 set 2019
    Un soggiorno indimenticabile in un magnifico palazzo seicentesco che trasuda storia e fascino da ogni parete. Il proprietario (che parla perfettamente italiano) è stato super disponibile e accogliente, e ci ha dato tanti consigli utili. Abbiamo prenotato la camera all'ultimo piano, davvero bella e confortevole. Il palazzo è dotato anche di uno splendido salotto nobile (dove viene servita la colazione), una piccola cucina e un terrazzo con vista sul porto di Valletta. Lo consiglio vivamente!
    Italia, Coppia, 31-40
  • 9.4


    12 feb 2022
    At 6 in the morning two guests knocked on my door, perhaps thinking that I was the keeper of the Palazzo. They were asking for help because they couldn't open the main door to get out, and they would miss their flight, so they went out the window of my room! A bizarre and unusual awakening! Funny! The building is very beautiful, a perfect combination of antiquity and nature, with a wonderful view from the terrace and a very friendly owner... in short, it is not a boring boutique hotel, alleluja!
    Italia, Maschio, 31-40
  • 8.0


    13 lug 2021
    The palace is a very beautiful place, full of history and nicely decorated with “vintage” items in addition. We arrived at the place very late and Jean was so nice to wait for us till 1:30 am and even gave us useful tips to move around. Only bad thing I feel like saying is that the bathroom wasn’t very clean and, personally speaking, I wouldn’t recommend to go during very hot summer months, for the place is very moist and doesn’t have air conditioning (or at least not in the room we were in).
    Italia, Coppia, 18-24
  • 6.3


    30 set 2019
    In pieno centro,ben collegato,pulito.. atmosfera tetra e colazione invisibile.
    Italia, Maschio, 25-30
  • 5.1


    21 ott 2019
    Una notte mi sono svegliata ed ho trovato la porta della camera spalancata. Porte con chiusura fatiscente Ogni sera ho poi messo una sedia con la valigia sopra perché non si riaprisse Non era scritto da nessuna parte che le camere fossero ardue da raggiungere. Non mi aspettavo di dover pagare in contanti!0.
    Italia, Femmina, 41+
  • 4.9


    13 apr 2022
    L'ingresso è nel bagno molto scomodo. Per le chiavi ho chiesto aiuto alla signora della casa accanto la quale è riuscita a parlare con la direzione o chi sia e siamo riusciti ad aprire il portone e la casa. Totale assenza di collaborazione.
    Italia, Maschio, 41+
  • 4.0


    12 ott 2019
    Ciao, esperienza PESSIMA. Mai successo fin'ora. Nessun contatto da parte della struttura (più volte sollecitata via @). Prima notte ci hanno mandato in un'altro hotel perchè risultava un doppio booking, la camera aveva 2 lampadine su 4 fulminate, aria condizionata inaccessibile, le finestre spalancate (prima del ns arrivo) senza zanzariere, le zanzare ovvio ci hanno fatto passare la notte in bianco. Non abbiamo MAI visto chi gestisce la struttura, abbiamo lasciato i soldi in camera sul comodino
    Italia, Maschio, 31-40
  • 3.1


    25 ott 2019
    Jacques, ovvero colui che gestirebbe la struttura non si è mai presentato,abbiamo prenotato una camera matrimoniale con bagno privato e ci è stata data una camera piena di muffa, forse una vecchia cantina, con bagno in comune in pessime condizioni igieniche. Jacques non si è mai presentato ma ha mandato un suo amico italiano che ha un negozio nelle vicinanze. Ho dovuto prenotare in un altra struttura. Non pubblicizzate questa struttura è un danno di immagine per il sito web.
    Italia, Maschio, 31-40
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  • Accesso a Internet gratuito
  • Asciugamani inclusi
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
  • Asciugacapelli
  • Asciugatrice
  • Cassetta di sicurezza
  • Colazione non inclusa
  • Doccie calde
  • Ferro ed asse da stiro
  • Freezer
  • Lampada da lettura
  • Lettini disponibili
  • Microonde
  • Terrazza fuori
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Reception (orari limitati)
  • Servizio sveglia
  • Sicurezza 24 ore su 24
  • Tardo check-out
  • Tours/Travel desk
  • Trasferimento dall'aeroporto
Alimenti e bevande
  • Bar
  • Bollitore per tè/caffè
  • Mini Bar
  • Mini supermarket
  • Pasti disponibili
  • WiFi