Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group booking need to cancel almost 6 week before hand arrival

Additional Terms and Conditions

If you have group booking of 2 rooms cancellation is 2 weeks before arrival,if you have 3-4 rooms cancellation is until 4 weeks to our arrival or if you have 5-6 rooms cancellation is 6 weeks until arrival date...

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 6 giorni di anticipo per utilizzare la cancellazione gratuita.
6.6
  • Posizione Buona
  • Staff Disponibile
  • Pulizia Buona
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Descrizione della struttura

Riverbanks is a charming and friendly property completely renovated in December 2013 and located in a strategic place in the historic center of Florence, on the banks of the Arno River, just 5 minutes from Ponte Vecchio, Uffizi Gallery, Piazza Santa Croce. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 6.7

  • Sicurezza 6.7

  • Posizione 6.7

  • Personale 6.7

  • Atmosfera 7.3

  • Pulizia 6.7

  • Servizi 5.3


Ultime recensioni

  • 7.4

    Molto bene

    22 set 2019
    La posizione è eccellente, in pochi minuti si possono raggiungere Palazzo Vecchio, Santa Croce, Santa Maria del Fiore e Ponte Vecchio, ed è vicino a locali buoni per la cena. La stanza è molto grande e il letto e i cuscini sono molto comodi. Il servizio è stato deludente, perché la ragazza che gestisce l'ostello potrebbe organizzarsi meglio e fare un minimo di pulizie. Un'altra cosa negativa è che le pareti sono molto sottili, quindi si sentono i rumori delle stanze accanto.
    Italia, Femmina, 25-30
  • 2.0

    Valutazione

    03 gen 2022
    They've ghosted us. I never had an experience like this. The website confirmed our reservation, but when we were in Florence we found out that the Riverbank's hostel was closed, nobody answered our calls. We also tried with the ring bell but still, no one replied. Then they send us a mail almost at midnight saying they didn't receive our reservation, but we already managed to book a room in a different place. Ah, of course, we lost our deposit. Worst experience ever.
    Italia, Femmina, 25-30
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Servizi

Gratis
  • Asciugamani inclusi
  • Lenzuola incluse
  • Mappe di citta'gratuite
Generale
  • Adattatori
  • Aria condizionata
  • Asciugacapelli
  • Cucina
  • Doccie calde
  • TV via cavo
Servizi
  • Reception (orari limitati)
  • Tours/Travel desk


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