Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 4 giorni di anticipo per utilizzare la cancellazione gratuita.
  • Posizione Perfetta
  • Staff Superbo
  • Pulizia Fantastica
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Descrizione della struttura

In our Tenerife hostel you can book private or shared rooms. We have a fully equipped kitchen, terrace and chill out areas, laundry room, and Wi-Fi internet connection. Our team will help you with any recommendations you need and, if you like, they can also help you plan activities. We will do our best to ensure that when you return home, you have great memories and feel that you have made the most of your holiday in Tenerife.

Tenerife Experience Hostel is in a fantastic location, very close to Mercado Nuestra Señora de Afríca and the bus station. It is a quiet residential area of Santa Cruz de Tenerife, but is only a 5 minute walk from the main leisure areas of the city. The location is ideal for relaxing as it is set back from the bustle of the livelier streets. The area is very well connected and has numerous nearby places of interest.

Our double room has a double bed, in the style of the most traditional hotels. It is perfect for couples. You can enjoy the relaxed atmosphere of our hostel and all the communal areas and, at the same time, have all the privacy you like while you discover the magic of the island. Mixed bedrooms for five people. You can book them privately or share a bedroom with other travellers if you prefer to travel alone. Each bedroom consists of two very comfortable and sturdy bunk beds. The bedrooms are equipped with individual lockers so that each guest has private space to store their Mixed rooms with space for six people. These are spacious and bright bedrooms, where you can enjoy restful sleep after spending the whole day exploring Tenerife. Each bedroom is equipped with three comfortable bunk beds and lockers where you can safely store your belongings. You can book individual beds and share a room with other travellers or book the entire room for private use

Tenerife Experience Hostel Policies and Conditions

Cancellation policy: 72h before arrival. (less Christmas, New Year and Carnival. For these dates it will not be possible to cancel. The Hostel is entitled to charge 50% of the total stay at the time of booking).

Check in from 14:00 PM to 23:30 PM .
Check out before at 11:00 AM

Payment upon arrival by cash, credit cards, debit cards.
This property might charge your credit card, in order to confirm your reservation.

Taxes included.
NO Breakfast .


The reception service is open from 09.00 to 13.00 and from 14.00 to 22.00


You must provide identification in the form of a DNI or an original, valid passport. We reserve the right to cancel bookings if the information provided is false or incorrect.


School children and under 18s must always be accompanied by adults. Groups of children must be indicated at the time of booking.


If any guest causes damage, Tenerife Experience Hostel reserves the right to charge the full amount of the costs relating to the damage caused.

Payment and Cancellation

The total amount for the stay will be paid at the time of booking. During this process you can also consult our cancellation policy.

Access and use of beds

Sharing a single bed with other people is not permitted, nor is bringing people to the hostel who are not hostel guests.

Smoking Areas

Smoking is not permitted inside the hostel or in the bedrooms. Smoking is only permitted on the terrace, provided that you this doesnââ'¬â„¢t upset other guests.


Although we looove animals, in order to promote relaxation and social harmony, at Tenerife Experience Hostel we donââ'¬â„¢t accept pets.

Termination of Stay

We reserve the right to terminate the stay of any guest who does not respect the rules and other guests, without being liable for any refund or compensation.
No curfew. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 8.7

  • Sicurezza 9.2

  • Posizione 9.3

  • Personale 9.6

  • Atmosfera 8.7

  • Pulizia 9.3

  • Servizi 8.3

Ultime recensioni

  • 10.0


    06 mar 2022
    Il posto super accogliente, curato nei minimi dettagli, pulito e il personale gentile e disponibile che ri fa sentire come a casa ❤ Tornando a tenerife sicuramente tornerei al tenerife experience hostel Grazie
    Italia, Maschio, 25-30
  • 10.0


    24 nov 2021
    It's a very cozy place next to the city center of Santa Cruz. Giovanni and his staff were looking very precisely that everything is clean. In case you need something, they were always here to help. Grazie Giovanni.
    Italia, Maschio, 31-40
  • 10.0


    16 set 2021
    The hostel is very cozy and nice peaple work there!! Massimo and Gianni, the owners, are good hosts and can help you with every informations you need. Rosio, the receptionist, has always good tips to recomand. The atmosphere is friendly. I bet you'll decide to stay longer than you planned ;)
    Italia, Femmina, 31-40
  • 10.0


    03 ago 2021
    It has been a really good staying at this hostel. I felt like being at home. The staff was amazing and the hostel was very clean and comfortable. Definitely a good experience
    Italia, Maschio, 25-30
  • 9.7


    15 feb 2022
    The hostel is small but very cozy and nice, awesome kitchen to cook your own food and terrace to relax in the sun. Thank you Rocio and Alice for your kindness, this place is good also because of you!
    Italia, Maschio, 25-30
  • 9.7


    30 ott 2021
    Nice atmosphere and staff, always available and kind. The bathrooms and common spaces were always clean. I would recommend this hostel
    Italia, Maschio, 25-30
  • 9.7


    20 ago 2021
    Un ottimo ostello dove fermarsi se si vuole visitare Santa Cruz. Personale accogliente, gentile e disponibile. Consigliato per chi cerca un posto tranquillo.
    Italia, Coppia, 25-30
  • 9.4


    26 dic 2021
    Mi sono trovato molto bene in questo ostello. é facilmente raggiungibile dalla stazione degli autobus. La struttura è bene organizzata e il signor Gianni, il proprietario, mi ha dato tutte le informazioni di cui avevo bisogno. La struttura è molto pulita e rispetta tutte le norme anti-covid. Le lenzuola sono pulite e igienizzate. Sono molto soddisfatto di essere stato qui. Si può migliorare qualcosa sulla cucina e sugli spazi comuni ma complessivamente è molto soddisfacente.
    Italia, Maschio, 31-40
  • 9.4


    28 ott 2021
    Very nice position in the capital of Tenerife. Very clean, staff was welcoming and had a lot of suggestions. Unfortunately they are having some troubles with the neighbours and the terrace therefore closes at 22 to limit noise. After that time, guests are invited to limit socialisation and go out if they wish to continue their night. Highly recommended if you wish a calm and quiet hostel to rest.
    Italia, Maschio, 25-30
  • 7.1

    Molto bene

    10 apr 2022
    Pro: Personale disponibilissimo Pulizia Kit monouso lenzuola+coperta+asciugamano Cons: Posizione scomoda per chi ha un backpack pesante (salita) No chiavi per la porta della stanza (non mi dà sicurezza) No lucina per lettura ma solo lampadario comune (scomodo se qualcuno accende di notte) I fuochi per la cucina non funzionavano, quindi non ho potuto cucinare Area comune di lavoro scomoda, con poche prese e tavoli alti e sedie normali, quindi non si riusciva a usare il PC No vibes socievoli
    Italia, Femmina, 18-24
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  • Accesso a Internet gratuito
  • Asciugamani inclusi
  • Lenzuola incluse
  • WiFi gratis
  • Armadietti a chiave
  • Asciugatrice
  • Colazione non inclusa
  • Doccie calde
  • Ferro ed asse da stiro
  • Lampada da lettura
  • Lavatrice
  • Microonde
  • Scambio di libri
  • Si affittano asciugacapelli
  • spazi comuni a disposizione
  • Terrazza fuori
  • TV via cavo
  • Utensili da cucina
  • Ventilatore da soffitto
  • Accesso a Internet
  • Deposito bagagli
  • Laundry Facilities
  • Reception (orari limitati)
  • Servizio di pulizia
Alimenti e bevande
  • Bollitore per tè/caffè
  • Distributori
  • Giochi da tavolo
  • WiFi