Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The Hostel, 3 Clifton Terrace, Edinburgh, EH12 5DR.
Telephone; 0131 313 1031 between 1000 - 1800 GMT

Please no credit cards on arrival - All transactions carry 10% fee.

We have a Quiet time Policy from 2300 - 0800 so guests can sleep!. Staff wake-ups are charged at 5 each time for non emergencies.

Any reservation of 8 or more persons is considered a 'Group Booking'

**Please note this hostel has a minimum Cancellation Policy of at the latest 10.a.m. 2 days before date of arrival** i.e. Cancellation for Friday arrival must reach us by 10.a.m. Wednesday. For Groups and new years reservations see relevant clause below. No amendments are allowed on or after arrival all balances paid on or before arrival and are NON-REFUNDABLE.

Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable.

Terms and Conditions and Cancellation procedures. This list is neither limited nor final on date of release. Any further details or changes will be forwarded to the customer as soon as applicable.

1.a. All deposits and pre-paid stays are non-refundable in any circumstance. This also accounts for people who wish to shorten their reserved stays after payment on arrival.

1.b. All cancellations must be made by telephone or email by a minimum time of 10a.m. 2 days before arrival or the full cost of 1 nights stay shall be deducted from the bookers credit card details. Group and New Years reservations see above.

1.c. Group bookings of more than 8 people cannot be canceled within 7 days of arrival date and the FULL cost of the entire stay will be charged.

1.d. Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable..

2.a. Any Group reservations of 8 or more people MUST provide a minimum 20 per person cash security deposit on arrival as security on any losses incurred through damage, nuisance to other guests and loss of revenues. i.e. Damage to bedstead = 110, sickness/soiling = 25+ etc. Any arrivals after 11pm incur a 5+ fee and must be arranged in advance. The breakfast provided is free of charge and may be withdrawn at any time. Due respect to other guests should be shown whilst staying in our hostel. We have a traffic light system for all deposits. One warning from staff - Green, 2nd Warning - Amber = Complete loss of all Security deposit, 3rd Warning = Immediate removal from the premises. Bringing guests back to the Hostel is strictly prohibited and may result in immediate removal from the hostel of the entire group with no refund.

2.b. Any costs not covered by the security deposit may be taken from the Original Credit Card used to make the reservation or otherwise invoiced by arrangement. Ultimately the person who made the reservation is responsible for any and all costs required to be paid to West End Hostel or its Named representative.

2.c. A log will be kept of any incidents and where possible cctv footage will be used as evidence in any case. We reserve the right to refuse entry to anyone who we feel is unfit through alcohol or drug use or may present a threat to any guest or staff.

Additional Terms and Conditions

West End Hostel, 3 Clifton Terrace, Edinburgh, EH12 5DR.
Telephone; 0131 313 1031 between 1000 - 1800 GMT

Please no credit cards on arrival - All transactions carry 10% fee.

We have a Quiet time Policy from 2300 - 0800 so guests can sleep!. Staff wake-ups are charged at 5 each time for non emergencies.

Any reservation of 8 or more persons is considered a 'Group Booking'

**Please note this hostel has a minimum Cancellation Policy of at the latest 10.a.m. 2 days before date of arrival** i.e. Cancellation for Friday arrival must reach us by 10.a.m. Wednesday. For Groups and new years reservations see relevant clause below. No amendments are allowed on or after arrival all balances paid on or before arrival and are NON-REFUNDABLE.

Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable.

Terms and Conditions and Cancellation procedures. This list is neither limited nor final on date of release. Any further details or changes will be forwarded to the customer as soon as applicable.

1.a. All deposits and pre-paid stays are non-refundable in any circumstance. This also accounts for people who wish to shorten their reserved stays after payment on arrival.

1.b. All cancellations must be made by telephone or email by a minimum time of 10a.m. 2 days before arrival or the full cost of 1 nights stay shall be deducted from the bookers credit card details. Group and New Years reservations see above.

1.c. Group bookings of more than 8 people cannot be canceled within 7 days of arrival date and the FULL cost of the entire stay will be charged.

1.d. Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable..

2.a. Any Group reservations of 8 or more people MUST provide a minimum 20 per person cash security deposit on arrival as security on any losses incurred through damage, nuisance to other guests and loss of revenues. i.e. Damage to bedstead = 110, sickness/soiling = 25+ etc. Any arrivals after 11pm incur a 5+ fee and must be arranged in advance. The breakfast provided is free of charge and may be withdrawn at any time. Due respect to other guests should be shown whilst staying in our hostel. We have a traffic light system for all deposits. One warning from staff - Green, 2nd Warning - Amber = Complete loss of all Security deposit, 3rd Warning = Immediate removal from the premises. Bringing guests back to the Hostel is strictly prohibited and may result in immediate removal from the hostel of the entire group with no refund.

2.b. Any costs not covered by the security deposit may be taken from the Original Credit Card used to make the reservation or otherwise invoiced by arrangement. Ultimately the person who made the reservation is responsible for any and all costs required to be paid to West End Hostel or its Named representative.

2.c. A log will be kept of any incidents and where possible cctv footage will be used as evidence in any case. We reserve the right to refuse entry to anyone who we feel is unfit through alcohol or drug use or may present a threat to any guest or staff.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

All group Bookings will have to place a 10 - 20 per person security deposit depending on the nature of the group. In the case of schools/children this may be arranged privately.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Per favore clicchi nella casella per mostrare di aver letto e capito i termini e condizioni.
É necessario accettare i termini e condizioni per confermare la prenotazione.
Prenota con piú di 14 giorni di anticipo per utilizzare la cancellazione gratuita.
7.3

Molto bene

1831 Commenti
  • Posizione Eccellente
  • Staff Brillante
  • Pulizia Buona
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Descrizione della struttura

The Hostel è situato nel centro cittadino, di fronte alla stazione ferroviaria di Haymarket e a quindici minuti di cammino da Princes Street a da altre attrattive turistiche. È l'ostello più facile da trovare quando si arriva dall'aeroporto di Edimburgo o da Glasgow. Check-in nelle ore 13:00-23:00. Check-out alle ore 10:00. Tutte le prenotazioni vanno pagate integralmente all'arrivo, senza possibilità di rimborso. L'annullamento di una prenotazione DEVE sempre essere effettuato con 48 ore di anticipo. Non sono ammesse persone sotto i 16 anni, tranne che in stanze private o in prenotazioni di gruppo. Check-in a tarda ora disponibile per £5. Telefonare con 48 ore di anticipo per segnalare un arrivo a tarda ora. The Hostel è il posto ideale per un soggiorno a Edimburgo, sia come viaggiatori individuali sia in gruppo (fino a 95 persone). I servizi comprendono: Niente coprifuoco! Accesso internet gratuito WiFi gratuito Uso gratuito di macchine per tè e caffè Biliardo Soggiorno con TV digitale e DVD Accesso con entrata di sicurezza 24 ore su 24 Lavanderia (£2) Colazione £2 Rispetto della quiete pubblica dopo le 23:00 Importante: Il dormitorio per donne è prenotabile solo da persone di sesso femminile. In caso di prenotazione da parte di un uomo, questa sarà cancellata senza rimborso del deposito! I restanti dormitori sono misti. Le camere triple consistono di un letto a castello (letto inferiore matrimoniale, letto superiore singolo). La camera familiare consiste di letti a castello (tre singoli e uno inferiore matrimoniale). A tutti i gruppi superiori a sei persone potrebbe essere richiesto all'arrivo un deposito in contanti di £20 a persona. Sarà rimborsato del tutto o in parte dopo il controllo delle stanze. Visualizza regole della struttura

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Recensioni e punteggi

  • Rapporto qualità-prezzo 6.9

  • Sicurezza 7.9

  • Posizione 8.3

  • Personale 7.9

  • Atmosfera 6.9

  • Pulizia 6.4

  • Servizi 6.7


Ultime recensioni

  • 9.4

    Superbo

    03 mar 2017
    The sheets were not the cleanest, but in general everything works! There are lockers in the rooms, but the only plugs that work are the ones of the floor, not the ones next to the beds! Nice location, very close to eveything Nice staff!
    Italia, Femmina, 18-24
  • 8.6

    Favoloso

    06 set 2017
    Very nice place with very gentle staff and quite comfortable beds (also if the room has only one window). The location is great (in front of the Haymarket station, only 300 meters away from the St. Mary Cathedral and 1 km from the city centre and the castle) and the breakfast is good too. The atmosphere is relaxing, and if you want to visit Edinburgh or the highlands without spending a lot, this is the right place.
    Italia, Maschio, 25-30
  • 6.3

    Buono 

    27 mar 2018
    I reserved a bed in a 10-bed dorm but ended up in a 14-bed one! Not a big problem, though. When I check-out nobody was at the desk. For one night only. If you stay longer, find something else.
    Italia, Maschio, 25-30
  • 5.7

    Valutazione

    28 dic 2016
    Personale talvolta poco disponibile nel fornire informazioni, pulizia da migliorare. Da un confronto con altre strutture pagate meno questo ostello perde.
    Italia, Femmina, 31-40
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Servizi

Gratis
  • Accesso a Internet gratuito
  • Lenzuola incluse
  • Mappe di citta'gratuite
  • WiFi gratis
Generale
  • Accesso con chiave elettronica
  • Adattatori
  • Armadietti a chiave
  • Asciugacapelli
  • Asciugamani non inclusi
  • Asciugatrice
  • Colazione non inclusa
  • Cucina
  • Doccie calde
  • Ferro ed asse da stiro
  • Lavatrice
  • Parcheggio biciclette
  • Scambio di libri
  • Schede telefoniche
  • spazi comuni a disposizione
  • Terrazza fuori
  • Utensili da cucina
Servizi
  • Accesso a Internet
  • Asciugamani a noleggio
  • Deposito bagagli
  • Laundry Facilities
  • Reception (orari limitati)
  • Sicurezza 24 ore su 24
  • Tardo check-out
  • Tours/Travel desk
Alimenti e bevande
  • Bollitore per tè/caffè
Intrattenimento
  • Bigliardo
  • Giochi da tavolo
  • WiFi


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